Catalina Baltazar
Eugene,OR
Summary
Over 10 years of Case Management with excellent listening skills. Capable of building fast rapport and experience with motivational interviewing.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Program Leader
Think Together
01.2024 - Current
- Manage classroom activities including lessons, play, breaks and meals
- Maintain an attractive, well-kept classroom that encourages children to participate in academic activities
- Assist with homework, lunch, arts and crafts and other academic planning for the week
- Attend team meetings, and team debriefing
- Maintain CPR and food handlers permit current.
Youth Advocate
Family Assistance Program
08.2023 - 12.2023
- Face-to-Face intakes, eligibility determination for run-a-way foster youth, collection of personal and confidential information, room inspection, apply program rules, regulations and guidelines
- Monitor phone calls and make appropriates case notes
- Constant communication with other co-workers, community partners, office managers and other leadership teams
- Update case notes on a daily and debrief when switching shifts
- Maintain the health and safety of clients in care
- Document daily progress
- Dispense and accurate log keeping of prescribed medication and doctor’s orders
- Encourage relationships.
Operation Manager
Sexual Assault Support Services
01.2020 - 06.2023
- Under direct supervision and constant communication with the executive director, generate a quarterly report of all expenses for board members
- Responsible for daily financial transactions: bank deposits, request and follow-up of refunds and reimbursements
- Bill-pay, accounts receivable, On-Boarding and Off-Boarding of employees
- Enrollment of employee benefits processed and authorization of timesheets and payroll
- Supervise 5 in-office staff and 4 after-hour team members.
Partner Agency Services Coordinator
Food for Lane County
01.2018 - 01.2019
- Food Pantry inspection, follow up pending program violations, provide program employees with proper program guidelines and procedures
- Provide pantries and employees with proper training and program updates
- Provide food pantry with orientation and building tours to prospective new food pantry employees.
Housing Case Manager
Opportunity Council
03.2014 - 01.2018
- Face-to-Face interview
- Process monthly subsidy rents, utility and other financial assistance
- Attend community and outreach meetings
- Attend yearly program training
- Weekly home visits and provide other community referrals
- Advocate for family and assist on obtaining medical, mental health, WIC and other resources that would assist families reach personal and professional goals
- Attend weekly debrief meetings with coworkers and other community members.
Financial Literacy & Home-Ownership Counselor
Developmental Northwest
03.2010 - 01.2014
Human Services Specialist
Department of Human Services
11.2004 - 01.2010
Education
Associate of Science - Liberal Science
Lane Community College
Eugene, United States06.2003
Skills
- Activity Planning
- Program activities
- Data Analysis
- Relationship Building
- Staff Supervision
- Task Prioritization
- Goal Setting
- Classroom Management
- Problem-solving abilities
Languages
Spanish
Native or Bilingual
Certification
NCHEC Certified Housing Counselor
Timeline
Program Leader
Think Together
01.2024 - Current
Youth Advocate
Family Assistance Program
08.2023 - 12.2023
Operation Manager
Sexual Assault Support Services
01.2020 - 06.2023
Partner Agency Services Coordinator
Food for Lane County
01.2018 - 01.2019
Housing Case Manager
Opportunity Council
03.2014 - 01.2018
Financial Literacy & Home-Ownership Counselor
Developmental Northwest
03.2010 - 01.2014
Human Services Specialist
Department of Human Services
11.2004 - 01.2010
Associate of Science - Liberal Science
Lane Community College
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