Catalina Coronado
Houston,PA
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Skilled at quickly assessing challenges and proactively developing actionable solutions.
Overview
9
9
years of professional experience
Work History
Bartender
Don Ramon Mexican Restaurant
Houston, TX
01.2023 - Current
- Maintained pristine condition of bar space to foster customer comfort and satisfaction.
- Attentively catering to the customers' food and drinks.
- Upholding legal and safety guidelines to ensure responsible drink service.
- Performed opening and closing duties including restocking supplies.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Made sure to try to sell new food items every week
Hostess Manager
Don Ramon Mexican Restaurant
houston, Texas
03.2018 - 01.2021
- Trained host staff to keep positive attitudes and be respectful to customers.
- Managed seating arrangements to optimize guest flow and enhance dining experience.
- Resolved any complaints or issues with customers quickly and professionally.
- Set the tone for a great experience
Cashier
Fiesta
houston, Texas
05.2017 - 08.2017
- Processed customer transactions accurately and efficiently at busy checkout stations.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers with product inquiries and provided exceptional service.
- Trained new cashiers on register operations and customer service protocols.
Education
High School Diploma -
Klein Forest High School
11400 Misty Valley Dr, Houston, TX 7706606-2019
Skills
- Health regulations
- Organizational skills
- Team leadership
- Staff training
- Effective communication
- Beverage inventory
- Problem solving
- Attention to detail
- Positive mindset
- Maintaining professional boundaries
- Bar equipment maintenance
Timeline
Bartender
Don Ramon Mexican Restaurant
01.2023 - Current
Hostess Manager
Don Ramon Mexican Restaurant
03.2018 - 01.2021
Cashier
Fiesta
05.2017 - 08.2017
High School Diploma -
Klein Forest High School