CATALINA CUNNINGHAM
Bakersfield,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
Work History
Sales Associate
Avon Products
Bakersfield, CA
03.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Tracked sales performance metrics to identify trends in the market place.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
Tupperware Consultant
Tupperware
Bakersfield, CA
02.2023 - Current
- Educated customers on the benefits of Tupperware products and services.
- Demonstrated product features, such as airtight seals, locking lids, and microwavable containers.
- Provided customer service support by answering questions about product usage and availability.
- Developed relationships with potential clients to increase sales opportunities.
- Advised customers on proper care instructions for Tupperware products.
Homemaker
Homemaker self
Bakersfield, CA
12.2020 - Current
- Created and balanced budgets to pay bills and identify cost-saving opportunities.
- Vacuumed carpeted floors, mopped hard floors, and dusted to help clients maintain a clean, hygienic living space.
- Operated washing machines and dryers to provide clients with clean clothing and linens.
- Planned, purchased, and prepared meals for clients according to prescribed diets.
- Aided clients with hygiene maintenance by providing help with bathing, dressing, and grooming.
- Talked and played games with clients to provide and spend quality time together.
- Transported and escorted clients to appointments and social outings with an assigned vehicle.
- Consulted and interacted with doctors and nurses to understand medical requirements and care needs of individual clients.
Cashier
Sephora
Bakersfield, CA
07.2023 - 01.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Personal Caregiver
Family Member
Bakersfield, CA
02.2019 - 03.2023
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Polished furniture to remove dust and dirt buildup.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Stocked kitchen with necessary supplies, including food items and utensils.
- Monitored inventory levels of all kitchen items and placed orders when needed.
- Operated grills, ovens and other kitchen equipment as required for meal preparation.
- Administered oral medications to patients in accordance with doctor's orders.
- Maintained accurate medication records for each patient.
- Ordered drug supplies from pharmacy as needed for patient care needs.
Education
High School Diploma -
Shafter High School
526 Mannel Ave Shafter, CA 9326306-2020
Skills
- Energetic self-starter
- Cleaning techniques
- Exceeds sales goals
- Exceptional customer service
- Meeting deadlines
- Multi-tasking strength
- Written and oral communication skills
- Retail merchandising expertise
- Relationship selling
- Excellent people skills
- Excellent communication skills
- Communication
- Active Listening
- Multitasking
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Cashier
Sephora
07.2023 - 01.2024
Sales Associate
Avon Products
03.2023 - Current
Tupperware Consultant
Tupperware
02.2023 - Current
Homemaker
Homemaker self
12.2020 - Current
Personal Caregiver
Family Member
02.2019 - 03.2023
High School Diploma -
Shafter High School
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