Catalina Gonzalez
Summary
Self motivated and hardworking with 3 years of experience at a Grocery, excelling in food safety practices and customer service. Proven ability to enhance product sales through effective recommendations and organized displays. Strong work ethic and commitment to cleanliness ensure high standards in food preparation and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Bakery Clerk
Arcageli Grocery
03.2020 - 06.2023
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Measured and mixed ingredients accurately to assist in baking process.
Deli Customer Service Clerk
Arcangeli Grocery
03.2015 - 06.2018
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Hairstylist
Prestige Salon
02.2011 - 03.2013
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Distributed business cards outside of salon to generate new business.
- Organized sales area and work station to showcase products and boost sales.
- Determined appropriate hair treatments based on conditions and textures.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Educated customers on products to maximize benefits.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Styled hair, makeup and nails for customers for special events and occasions.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Education
High School Diploma -
Pescadero School
Pescadero, CA06-2009
Cosmetology Degree - Cosmetology
College of San Mateo
San Mateo, CA05-2010
Skills
- Food safety practices
- Food preparation
- Personal hygiene
- Cleanliness and sanitation
- Strong work ethic
- Customer service
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Bakery Clerk
Arcageli Grocery
03.2020 - 06.2023
Deli Customer Service Clerk
Arcangeli Grocery
03.2015 - 06.2018
Hairstylist
Prestige Salon
02.2011 - 03.2013
High School Diploma -
Pescadero School
Cosmetology Degree - Cosmetology
College of San Mateo
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