Catalina Long
Jamaica Plain,MA
Summary
Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic, attention to detail and proactive mindset. Excited to bring above average user skills in information technology and social media.
Overview
2
2
years of professional experience
Work History
Sustainability Intern
Boston Common Asset Management
Boston, MA
06.2023 - 08.2023
- Organized files, developed spreadsheets, and scanned documents to track paper usage.
- Developed a one-pager with ideas on how the firm could be more sustainable based on a combination of research I conducted on corporate best practices and internal data I analyzed in Excel.
- Maintained accurate records of all goals set and performed throughout internship period.
- Supported senior staff members in the completion of complex projects within deadlines.
- Contributed ideas during brainstorming sessions to generate creative solutions.
- Assisted with event planning, support and execution of virtual and in-person engagements.
Member Service Representative
The Park School Pool
Brookline, MA
06.2022 - 08.2022
- Greeted customers in a friendly and professional manner.
- Answered questions regarding membership benefits and services.
- Assisted colleagues with tasks as needed during peak times of activity.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Fostered relationships with existing clients through friendly conversation and follow-up inquiries.
Salon Receptionist
Atelier Wellesley
Wellesley, MA
06.2021 - 08.2021
- Greeted customers, answered phone calls and responded to emails in a timely manner.
- Scheduled appointments using salon software system.
- Cleaned and sanitized all salon tools and equipment.
- Performed inventory checks on hair care products, tools, and other supplies as needed.
- Developed an understanding of salon policies and procedures to ensure compliance with regulations.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Provided assistance to other staff members during busy times.
Education
Bachelor of Arts - Communications
University of Massachusetts - Boston
Boston, MA05-2027
High School Diploma -
Boston Latin School
Boston, MA06-2023
Skills
- Customer Service
- POS System Operation
- Professionalism
- Marketing
- Data Collection
- Organizational Skills
- Goal Setting
- Recordkeeping
Timeline
Sustainability Intern
Boston Common Asset Management
06.2023 - 08.2023
Member Service Representative
The Park School Pool
06.2022 - 08.2022
Salon Receptionist
Atelier Wellesley
06.2021 - 08.2021
Bachelor of Arts - Communications
University of Massachusetts - Boston
High School Diploma -
Boston Latin School
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