Catalina Pedraza Gonzalez
Belleville,NJ
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work History
Manager
TREMOLS PROFESSIONAL NAIL SYSTEM
Paterson
03.2022
- Integral management of the service salon (nails, hair), supplier of own brand products and teaching school
- Administration of physical and human resources
- Inventory automation system, ABC rotation, among other logistic services
- Customer service, general accounting and money management
- Feedback of theories, English language practice and continuous improvement
- Acquisition of experience in positions of high responsibility.
Head of Hospital Warehouse
E.S.E. SALUD DEL TUNDAMA
Duitama-Boyacá
07.2020 - 12.2020
- Management of indicators, inventories, participation in committees, supply management of supplies and means of transportation to all processes of the institution, ensuring the provision of the service, under the technical quality standard implemented by the same
- Feedback of theories and university practices and continuous improvement.
Warehouse assistant
E.S.E. SALUD DEL TUNDAMA
Duitama-Boyacá
04.2020 - 06.2020
- Supply management of supplies and means of transportation to all processes of the institution, ensuring the provision of the service, under the technical quality standard implemented by the same
- Feedback of theories and university practices and continuous improvement.
Health Administrative Assistant
E.S.E. SALUD DEL TUNDAMA
Duitama-Boyacá
10.2017 - 03.2020
- Customer service, billing of services according to the protocol of patient search in database, attention and resolution of IPQR's, Billing, attention to users with health procedures in the system, delivery of items and supplies for patients, appointment allocation, communication with internal and external staff, management and computer systems management, database and support to the administrative area
- Learning and continuous improvement in PEP issues, feedback on all issues on the way to quality accreditation.
Logistics and Operations Coordinator - Bulk Fleet
CARGANDO S.A.
Nobsa - Boyacá
02.2016 - 02.2017
- Operationally coordinate the company's fleet of tank cars for the transportation of cement, ash, barite, in bulk, update the documentation of vehicles and drivers in the systems implemented by customers (Holcim, Cemex, Bentocol), fleet scheduling, coordination of drivers giving assertive instruction taking into account working hours and loading/unloading times, authorization of trip reports and trip advances, external customer service, 24/7 satellite tracking via GPS tool, scheduling of fuel supply for the company's internal fuel dispenser taking into account product availability, invoicing and fleet management, and trip closure through internal corporate tool, verification of shipments and deviations, incident reporting to HSEQ, among others
- Effective management of all operations taking into account external customer compliance, effective control of unforeseen events and solutions at hand, total control of the fleet, effective management of work under pressure, fluid, truthful communication, and excellent external customer service.
Health Information Systems Assistant
E.S.E. SALUD DEL TUNDAMA
Duitama-Boyacá
01.2013 - 12.2013
- Customer service, attention and resolution of IPQR's, Billing, attention to users with health procedures in the system, delivery of items and supplies for patients, appointment assignment, communication with internal and external staff, management and computer systems management, database and support to the administrative area
- Managed and attended to more than 60 users daily between customer service and conflict resolution.
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Education
Bachelor of Science - Industrial Engineering
Politecnico Grancolombiano
2015.08 - 2020.05
Technologist - Logistics Technologist
Politecnico Grancolombiano
2015.08 - 2020.03
Skills
- Supply Chain Management
- Process Automation
- Schedule Management
- Customer Relationship Management
- Loss Prevention
- Staff Supervision
- Human Resources Management
- Interpersonal Skills
- Staff Management
- Inventory Management
- Logistics Management
- Problem-Solving
- Interpersonal Relationships
- Supplies inventory
- Call center experience
- Claims Processing
- Medical billing knowledge
- Patient check-in
- Registration and Admissions
- Customer Service
- Information Collection
- Database Management
- Data Entry
- Discretion and Confidentiality
- Relationship Building
- CRM Software
- Patient Scheduling
- Writing Requirements
- Medical Terminology
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
- Licensed Industrial Engineer
- Licensed Logistics Technologist
Work Preference
Work Type
Full TimePart TimeWork Location
HybridImportant To Me
Flexible work hoursWork from home optionCareer advancementWork-life balanceLanguages
Spanish
Native language
English
Upper Intermediate (B2)
B2
Timeline
Manager
TREMOLS PROFESSIONAL NAIL SYSTEM
03.2022
Head of Hospital Warehouse
E.S.E. SALUD DEL TUNDAMA
07.2020 - 12.2020
Warehouse assistant
E.S.E. SALUD DEL TUNDAMA
04.2020 - 06.2020
Health Administrative Assistant
E.S.E. SALUD DEL TUNDAMA
10.2017 - 03.2020
Logistics and Operations Coordinator - Bulk Fleet
CARGANDO S.A.
02.2016 - 02.2017
Bachelor of Science - Industrial Engineering
Politecnico Grancolombiano
2015.08 - 2020.05
Technologist - Logistics Technologist
Politecnico Grancolombiano
2015.08 - 2020.03
Health Information Systems Assistant
E.S.E. SALUD DEL TUNDAMA
01.2013 - 12.2013
Similar Profiles
Nhu-Y Natalie LamNhu-Y Natalie Lam
Nail Technician Assistant at Professional Nail & SpaNail Technician Assistant at Professional Nail & Spa
Gedion HayalsewGedion Hayalsew
IT and Support Specialist at Professional Electronic Data System(PEDS)IT and Support Specialist at Professional Electronic Data System(PEDS)
Edwin Geovanny Robles MendozaEdwin Geovanny Robles Mendoza
Production Technician/Intern at Carthage System, Professional Swine ManagementProduction Technician/Intern at Carthage System, Professional Swine Management
Martha MartinMartha Martin
Home Cleaner at Self-employeedHome Cleaner at Self-employeed
Gilberto RamirezGilberto Ramirez
Hardware Store Clerk at Ferrepisos FernandezHardware Store Clerk at Ferrepisos Fernandez