Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Catalina Pena

Hanford,CA

Summary

Proven multitasker and collaborative team player, I excelled at Taco Bell by enhancing customer satisfaction and maintaining high-quality standards in fast-paced settings. Skilled in customer service and safe food handling, I consistently contributed to a clean, efficient work environment, demonstrating a keen ability to manage time and resources effectively.

Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Overview

15
15
years of professional experience

Work History

Crew Member

Taco Bell
07.2021 - 11.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Sorter/Picker Packer

Kings Fruit Paking
05.2020 - 09.2020
  • Used hand-held scanners to sort items into specific categories.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
  • sorting and packing fruit

Crew Member

Little Caesars Pizza
08.2007 - 06.2009
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.

Education

High School Diploma -

Hanford High East Campus
Hanford, CA
06-2004

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Cleaning
  • Taking orders
  • Cleaning and sanitizing
  • Safe food handling
  • Food preparation
  • Store opening and closing
  • Sanitizing
  • Cleaning and organization
  • Collaboration and teamwork

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Crew Member

Taco Bell
07.2021 - 11.2022

Sorter/Picker Packer

Kings Fruit Paking
05.2020 - 09.2020

Crew Member

Little Caesars Pizza
08.2007 - 06.2009

High School Diploma -

Hanford High East Campus

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Catalina Pena