Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catalina Rosado

New York Mills,NY

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

City Renewal Management
New York Mills, NY
10.2023 - Current
  • Assisting the Property Manager with organizing, planning, and implementing strategy.
  • Coordinating day-to-day operations.
  • Providing tenant support in escalated situations, addressing tenant complaints, and inspecting occupied and vacated units.
  • Screening and evaluating current and prospective tenants to confirm they meet property criteria and HUD standards.
  • Coordinating property maintenance and repairs through service requests and calls.

Front End Supervisor

At Home Decor Superstore
New York Mills, NY
08.2022 - 09.2023
  • Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
  • Maintained accurate records of inventory, sales, and employees.
  • Trained new employees in customer service techniques and store policies.
  • Resolved customer complaints in a professional manner.
  • Assisted management team in developing operational strategies that improved overall store performance.

Office Assistant

MVHS
New Hartford, NY
11.2020 - 04.2022
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Maintain documents for patients according to HIPAA standards.
  • Schedule appointments, assist patients with medication requests.

Patient Registration Clerk

MVHS St Lukes Hospital
Utica , NY
06.2019 - 04.2020
  • Greeted and registered patients in a courteous and professional manner.
  • Verified patient information, including insurance coverage and obtaining necessary signatures on forms.
  • Responded to inquiries from patients regarding their accounts or services offered by the facility.
  • Assisted with scheduling appointments and referrals to other departments.

Police Administrative Aide

NYPD
New York , NY
03.2018 - 04.2019
  • Provided administrative support to police officers, including filing and organizing documents.
  • Assisted with the preparation of reports and presentations for senior staff members.
  • Greeted visitors in person or on the telephone and responded to their requests for information.
  • Organized files, developed spreadsheets, faxed reports and scanned documents as needed.

Education

Master of Arts - Organizational Management

Ashford University
San Diego, CA
03-2017

Bachelor of Arts - Social And Criminal Justice

Ashford University
San Diego, CA
07-2013

Skills

  • Reception oversight
  • Calendar Management
  • Data Entry
  • Information Security
  • Mail handling

Timeline

Administrative Assistant

City Renewal Management
10.2023 - Current

Front End Supervisor

At Home Decor Superstore
08.2022 - 09.2023

Office Assistant

MVHS
11.2020 - 04.2022

Patient Registration Clerk

MVHS St Lukes Hospital
06.2019 - 04.2020

Police Administrative Aide

NYPD
03.2018 - 04.2019

Master of Arts - Organizational Management

Ashford University

Bachelor of Arts - Social And Criminal Justice

Ashford University

Similar Profiles

CREATE PROFILE
Catalina Rosado