Catalina Urrieta Barringer
Pico Rivera,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
19
19
years of professional experience
Work History
Office Manager/Administrator
Jean W. Bardenheier, MD
05.2017 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Managed quality measure reports to provide complete and high levels of incentives.
- Helped with IT support
- Provided medical billing, posting and invoicing.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Medical Biller
Joslyn Gumbs, MD
10.2015 - 02.2022
- Responsible for the timely submission of technical or professional medical claims to insurance companies.
- Check eligibility and benefit verification.
- Review patient bills for accuracy and completeness and obtain any missing information.
- Prepare, review, and transmit claims using billing software, including electronic and paper claim processing.
- Knowledge of insurance guidelines, including HMO/PPO, Medicare, and state Medicaid.
- Follow up on unpaid claims within standard billing cycle time frame.
- Check each insurance payment for accuracy and compliance with contract discount.
- Call insurance companies regarding any discrepancy in payments if necessary.
- Identify and bill secondary or tertiary insurances. All accounts are to be reviewed for insurance or patient follow-up. Research and appeal denied claims.
- Answer all patient or insurance telephone inquiries pertaining to assigned accounts.
- Set up patient payment plans and work collection accounts. Update billing software with rate changes.
- Updates cash spreadsheet, runs collection reports.
Medical Assistant/Medical Billing Instructor
UEI College Gardena
01.2017 - 10.2017
- Instruction include preparation and planning of classroom lessons and activities, managing classroom supplies and equipment, administer weekly exams to assess the student comprehension levels.
- Conduct evaluations and check offs on student performance, maintain daily record of student attendance and weekly grades in accordance with school policy and also establish a collaborative and supportive environment for students.
Medical Assistant/CPHW
Ardmore Medical Group
06.2009 - 09.2011
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures (venipuncture and butterfly draw), administered injections (intramuscular, subcutaneous, intradermal) and various diagnostic procedures and ancillary tests (e.g., EKGs, and Urinalysis), also did tray set up for various procedures.
- Alternated as a Comprehensive Prenatal Health Worker and assessed patient throughout pregnancy.
- Also assisted Manager with billing, insurance authorizations, filling, and scheduling.
Medical Assistant/Medical Biller
LA County Nephrology Associates
11.2006 - 02.2009
- Administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed doctors and nursing staff to focus on the health concerns of their patients.
- Assisted as a Medical biller, completed and submitted insurance claims (Medi-cal, Medicare, HMO insurances, PPO, etc.), ICD-9 code verification, follow up with claims online and by phone.
- Assisted with back office duties when needed, taking vital signs, drawing blood (venipuncture and butterfly draw), administered injections, diagnostic procedures, and tray set up.
Medical Assistant
Melnik & Soloway, Inc.
11.2005 - 11.2006
- Developed knowledge in administrative skills (e.g., answering phones, scheduling appointments, medical records, filling, insurance verification).
- Performed back office duties (e.g., venipunctures, injections, autoclaving, diagnostic procedures, vital signs, EKG, tray set up for different procedures).
Education
Bachelor of Arts - Psychology
University of California, Riverside
Riverside, CA08-2013
No Degree - Science And Math
Rio Hondo College
Whittier, CA06-2011
No Degree - Medical Assistant
American Career College
Los Angeles, CA09-2005
High School Diploma -
El Rancho High School
Pico Rivera, CA06-2003
Skills
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Billing
- Scheduling and calendar management
- Payroll Processing
- Bookkeeping
- Account Reconciliation
- Mail handling
- Scheduling
- Staff Management
- Human Resources
- Financial Tracking
- Staff Training
- Professional and Courteous
- Negotiation and Conflict Resolution
Timeline
Office Manager/Administrator
Jean W. Bardenheier, MD
05.2017 - Current
Medical Assistant/Medical Billing Instructor
UEI College Gardena
01.2017 - 10.2017
Medical Biller
Joslyn Gumbs, MD
10.2015 - 02.2022
Medical Assistant/CPHW
Ardmore Medical Group
06.2009 - 09.2011
Medical Assistant/Medical Biller
LA County Nephrology Associates
11.2006 - 02.2009
Medical Assistant
Melnik & Soloway, Inc.
11.2005 - 11.2006
Bachelor of Arts - Psychology
University of California, Riverside
No Degree - Science And Math
Rio Hondo College
No Degree - Medical Assistant
American Career College
High School Diploma -
El Rancho High School
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