Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Catalina Quintero

Coto de Caza,CA

Summary

Founder, builder, visionary of community health care clinic.

Oversaw the demographic study; worked directly with the Physician/Medical Director; architect; general contractor and Santa Ana city authorities to build a primary care, out patient, ambulatory care clinic that has served over two million patient visits since inception. Successfully led the clinic through the challenges of the '20-'23 pandemic, attending to over 40,000 COVID patients.


Knowledgeable, passionate and empathic medical clinic administrator with 23+ years in the profession, offering multi-faceted and multilingual skillset in creation of low cost primary and ambulatory care services, acquisition of professional and certificated health care employee management and service coordination. Expertly handles complaints, inquiries, procedures, schedules, educational development and service questions to meet the needs of medical director, medical staff, patients, referral and resource services. Well-versed in policies, procedures and standards.

Mission & Values: Delivering high-quality healthcare at the most affordable rates, upholding excellence without compromise. Additionally, dedicated to treating every individual with dignity and compassion, fostering a commitment to enhance the overall well-being of the community.

Overview

43
43
years of professional experience

Work History

Member & Lay Order Novitiate

St Michaels Abbey
09.2021 - Current

After an extensive journey through various Catholic & Christian churches, I found my spiritual home at St. Michael's Abbey. I actively participate in inter-weekly mass, Divine Office prayers, the Holy Rosary, vespers, and compline. Additionally, I attend weekly mass and monthly retreats for ongoing Catholic theology and education. Currently, I am enrolled in the lay order as a novitiate and serve as a volunteer at special events and on Holy Days.

My commitment to St. Michael's Abbey has deepened, fostering strong connections with dedicated members, including those from the Order of Malta. I regularly receive Holy Communion and participate in confession, making this Abbey my central place of worship. Here, through daily prayer of the Divine Office, I find inspiration to strengthen my Catholic faith and grow closer to Christ and our Blessed Holy Mother Mary.

Life Member, Camino Auxiliary

Mission Hospital
01.2013 - Current
  • Volunteer leader in fundraising at major charitable functions to enhance access to healthcare and exams for at-risk, low-income, and uninsured women patients in the local community.
  • Utilized previous experience and sound judgment to make decisions and take actions, occasionally revising procedures to accommodate unique situations.

Life Member

Valiant Women, Mission Hospital
03.2012 - Current
  • Lead fundraising efforts at major charitable functions to improve healthcare access for at-risk, low-income, and uninsured women patients in the local community.
  • Employed previous experience and sound judgment in decision-making and execution of actions.
  • Actively participated in and supported various fundraising activities.

Member

Assistance League Of Saddleback Valley
09.2007 - Current
  • Served as a volunteer, team member, and in leadership capacities, contributing to all aspects of the organization.
  • Attend conferences and educational activities to stay current with bylaws, processes, and organizational aspects.
  • Dedicated to carrying out the mission of engaging and empowering volunteers to strengthen communities.
  • Committed to realizing the vision of becoming a recognized leader in community volunteerism.
  • Embody the value of belonging and inclusion by striving to create a diverse, equitable, and inclusive culture.
  • Acquired expertise in internal systems and service role duties, ensuring skilled team involvement or leadership as needed.
  • Maintained an in-depth understanding of positions and services, providing knowledgeable responses to diverse community and sponsor inquiries.

Financial Portfolio Management

Family
07.1982 - Current
  • Managed scheduling and coordinated timely allocation of resources for the Quintero, Aguilar-Hiroto, and Conway families.
  • Completed basic training and courses in family financial portfolio management through in-person classes, conferences, and online seminars.
  • Oversaw multiple offices and rental properties, maintaining organization to support financial efficiency and performance objectives, including best practices for family finances, expenses, investments, education, and philanthropic distributions.

Personal Role and Relationships

  • Devoted full-time mother of two and godmother of three from Spring 1984 to Spring 2020.
  • Loving wife and dedicated life partner to David P. Quintero, M.D. since July 1982.
  • Actively engaged in strategic planning, continuing education, and all aspects of family life for extended family members, friends, and the community when circumstances arise.

Founder, Builder, Clinic Administrator

Quintero Family Medicine
06.2002 - Current
    • Recruited, hired, and trained staff, conducting detailed and efficient assessments for each team member.
    • Provided support for the development of multidisciplinary treatment plans.
    • Coordinated the Continuing Medical Education (CME) calendar and staff professional calendar.
    • Cultivated relationships with healthcare providers to sustain a robust referral pipeline.
    • Represented the clinic as a member of the Council of Community Clinics.
    • Addressed inter-clinic and personal issues, as well as questions or concerns related to clinic policies and systems.
    • Evaluated employee performance, completed written appraisals, and assisted in developing individual performance goals following company policies.
    • Supervised internal and external communications, handling queries and complaints.
    • Played a key role in building a strong medical team by evaluating and interviewing applicants, training new hires, and providing ongoing support on clinic policies and procedures.

Parishioner

San Francisco Solano Roman Catholic Church
04.1990 - 01.2021

Active Church Involvement (1993-2003):

  • Dedicated 1993-2003 to raising my family through the church.
  • Sons, Alexander and David, attended San Francisco Solano Church and Santa Margarita Catholic High School respectively.
  • Engaged in various roles: volunteer, coordinator, and leader.
  • Collaborated with Father Michael, Father Alex, and Sister Barbara on projects.
  • Active in gala/event fundraising; choir; eucharistic ministry; outreach to Tijuana communities through home building, medical assistance, food and resource education.

Challenges and Spiritual Journey (2003-2023):

  • Experienced heartbreak in 2003 when our beloved pastor resigned.
  • Undertook a twenty-year journey to understand, heal, and find spiritual direction.
  • Explored different churches, gaining insights into Christianity.
  • Found solace and community at St. Michael's Abbey in Silverado Canyon.

Co-Founding President, Chairman & Executive Board

Philharmonic Society Of OC, Coto De Caza Committee
01.1995 - 09.2020
    • Recipient of the Coto de Caza committee's recognition from the Philharmonic Society, awarded the 25-year pin for service and commitment.
    • Co-created the organization's mission, vision statements, and by-laws, establishing a charter for member guidance.
    • Managed and maintained 14 successful seasons of the Coto Candlelight Concerts, significantly enhancing community culture in a previously underserved area.
    • Raised approximately $250,000 through Candlelight Concerts fundraising activities, benefiting seniors in residential communities and supporting children's musical education in schools.
    • Monitored promotional approaches to increase fundraising and ensure the integrity of all activities.
    • Worked directly with award-winning symphony conductors, musicians, prodigies, and students, fostering cultural enrichment for the community.
    • Developed operational initiatives to drive and maintain sponsorships, contributing to substantial community business growth.
    • Co-created, wrote, directed, and produced the Coto Talent Tea, a unique and highly successful fundraising event integrating various arts areas, professional judges, talented students, business sponsorships, and educational scholarships.

Vice President of Resource Development

Assistance League Of Saddleback Valley
06.2016 - 06.2018
    • Conducted and attended weekly and monthly meetings for Resource Development projects, including co-developing and leading the first-ever Grant Team.
    • Oversaw budget, served as a decision-maker, and authorized checks for the primary fundraiser, consistently raising over $100,000 net annually.
    • Enhanced net donation growth through collaborative efforts with donors and sponsors, as well as strategic recruitment.
    • Established performance goals for the department and implemented strategies to achieve milestones.
    • Identified opportunities to streamline business processes and improve overall productivity.
    • Led a groundbreaking meeting focused entirely on the meaning and implementation of stewardship, emphasizing its importance at every level, from general members and volunteers to the executive team.

Board Advisor

First & Bristol Medical Group, AMC
08.1996 - 05.2002
    • Researched and assisted in strategic partnerships and relationship building.
    • Served as advocate and advisor, leveraging my educational background, multi-cultural expertise, and tri-lingual communication skills for various circumstances.
    • Emphasized innovative approaches with effective resource allocation and strategic planning.
    • Provided occasional advisement on clinic design planning and placement.
    • Monitored financial metrics, offering strategic direction to ensure financial stability.
    • Established and maintained relationships with key stakeholders, facilitating short and long-term success.
    • Assisted in creating optimized internal policies to maintain a professional environment and responsiveness to clinic demands.

Residential and Agriculture Mortgage Underwriting

Realty Escrow, Norwest Mtg & Affiliated Funding Co
05.1982 - 05.1988
    • Verified and reviewed loan files for compliance with funding laws, rules, guidelines, and standards.
    • Collaborated with all members of the loan team, addressing every aspect of residential and agricultural loans, including originators, loan processors, appraisers, underwriters, and escrow.
    • Ensured completion of all applications, addressed problems, and evaluated/resolved issues in accordance with federal and state guidelines.

Flying Samaritans

University Of California, Irvine
09.1982 - 04.1984

    Attended meetings, training, and volunteered in various capacities for Flying Samaritans, an international volunteer organization dedicated to building and developing medical clinics for the underserved in Baja California, Mexico.

Bilingual Teacher

Anaheim School District
09.1980 - 04.1984
    • Enhanced the structure for monolingual students and developed dynamic bilingual curriculums to address the needs of both monolingual and bilingual elementary school students.
    • Taught 2nd and 3rd graders.
    • Advocated for teaching aids and supported students from diverse backgrounds in staff meetings.
    • Improved language understanding by teaching in various languages, promoting a multicultural learning environment.
    • Monitored student progress, assessing both subject growth and language fluency.

Education

Associate of Arts - Liberal Arts

Saddleback College
Mission Viejo

Bachelor of Arts - Criminology, Law, Environmental Design

University of California, Irvine
Irvine, CA

Selected Medical School Class Attendance & Audits

University Wisconsin Madison
Madison, Wi

Continuing Post Graduate Education Certificates

Skills

  • Practice Management in all aspects
  • Hiring, Orientation and Training
  • Employee Performance & Evaluations
  • Coordination of Interdepartmental Functions
  • Policies and Procedures Implementation
  • Review Annual Workers Comp, Employee Insurance, Benefit Programs, Medical Practice & Facilities Insurance
  • Pharmacy Oversight, Liaison & Compliance
  • Accreditation Coordination
  • Problem Identification & Resolution
  • Time Management & Decision Making
  • Verbal & Written Communication
  • Fiscal & Budget Strategies Implementation
  • Office Design Optimization Integrating Front and Back Office, Lab, Work Stations, Consultations, and Treatment Areas
  • For further details, see section entitled Quintero Family Medicine

Languages

English - Native Fluent
Spanish - Bilingual - Verbal & Written Fluency
Japanese - Working knowledge - Limited Fluency

Timeline

Member & Lay Order Novitiate

St Michaels Abbey
09.2021 - Current

Vice President of Resource Development

Assistance League Of Saddleback Valley
06.2016 - 06.2018

Life Member, Camino Auxiliary

Mission Hospital
01.2013 - Current

Life Member

Valiant Women, Mission Hospital
03.2012 - Current

Member

Assistance League Of Saddleback Valley
09.2007 - Current

Founder, Builder, Clinic Administrator

Quintero Family Medicine
06.2002 - Current

Board Advisor

First & Bristol Medical Group, AMC
08.1996 - 05.2002

Co-Founding President, Chairman & Executive Board

Philharmonic Society Of OC, Coto De Caza Committee
01.1995 - 09.2020

Parishioner

San Francisco Solano Roman Catholic Church
04.1990 - 01.2021

Flying Samaritans

University Of California, Irvine
09.1982 - 04.1984

Financial Portfolio Management

Family
07.1982 - Current

Residential and Agriculture Mortgage Underwriting

Realty Escrow, Norwest Mtg & Affiliated Funding Co
05.1982 - 05.1988

Bilingual Teacher

Anaheim School District
09.1980 - 04.1984

Associate of Arts - Liberal Arts

Saddleback College

Bachelor of Arts - Criminology, Law, Environmental Design

University of California, Irvine

Selected Medical School Class Attendance & Audits

University Wisconsin Madison

Continuing Post Graduate Education Certificates
Catalina Quintero