Catanio Paul
Phillipsburg,NJ
Summary
I can be an excellent addition to any team. I am experienced with operating, maintaining and repairing production machinery to ensure seamless operations. Utilizes preventive maintenance techniques and problem-solving skills to minimize downtime. Knowledge of safety protocols and industry standards, contributing to safe and efficient work environment. i can provide more than the average employee to any team with my understanding of how businesses operate. From raw product intake, sales ordering, order production, and shipping, I have experience that can transfer easily into the next company.
Overview
9
9
years of professional experience
Work History
Parts Counter Sales Person
Elgin Streetsweepers
02.2025 - 04.2025
- Assessed customer needs to recommend appropriate parts and accessories
- Operated point-of-sale system to process transactions efficiently
- Maintained organized inventory to ensure accessibility of parts
- Assisted customers with product inquiries, enhancing overall service experience
- Learned product specifications to provide accurate information and support
- Collaborated with team members to manage stock levels effectively
- Resolved customer issues by identifying solutions and coordinating with suppliers
- Engaged in continuous learning about new products and industry trends
- Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
- Streamlined order processing for quicker turnaround times and improved customer experience.
- Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
- Crosstrained in other areas of the dealership, gaining valuable perspective into overall business operations.
Assistant General Manager
Pilot Travel Centers
05.2022 - 11.2024
- Assisted management in daily operations, ensuring smooth workflow and adherence to company policies.
- Coordinated staff schedules to optimize coverage and enhance customer service efficiency.
- Supported inventory management processes, tracking stock levels and assisting with replenishment orders.
- Contributed to team meetings by providing insights on operational challenges and potential solutions.
- Collaborated with departments to implement training programs for new staff members, enhancing onboarding experience.
- Monitored customer feedback and resolved complaints promptly, improving overall customer satisfaction rates.
- Implemented housekeeping procedures that enhanced workplace safety and compliance with health regulations.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
- Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
- Mentored and motivated team members to achieve challenging business goals.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Production Mechanic / Supervisor
RTS Packaging
05.2016 - 04.2022
- Operated and maintained production machinery to ensure optimal performance and minimize downtime.
- Conducted routine inspections and preventive maintenance on equipment to enhance reliability.
- Diagnosed mechanical issues and implemented corrective actions to maintain production flow.
- Collaborated with team members to streamline processes, improving overall operational efficiency.
- Assisted in training new technicians on equipment operation and safety protocols.
- Monitored production metrics, identifying areas for improvement and reporting findings to management.
- Implemented safety practices resulting in a reduction of workplace incidents during operations.
- Demonstrated expertise in repairing complex equipment through effective troubleshooting techniques that resulted in fewer recurring issues.
- Implemented quality control measures during routine maintenance checks, maintaining high standards across all machinery operations.
- Actively participated in cross-functional team meetings providing feedback from the mechanic perspective to improve overall productivity.
- Collaborated with production team members for smoother operations and improved productivity.
- Documented repair work in detailed reports for accurate record-keeping and future reference.
- Conducted thorough inspections of machinery to identify wear or damage, scheduling necessary repairs or replacements accordingly.
- Managed multiple projects simultaneously without compromising quality or deadlines due to strong organizational skills.
- Maintained a safe working environment by adhering to safety protocols and guidelines during all repair work.
- Fostered teamwork among fellow mechanics, resulting in a collaborative work environment that increased overall productivity.
- Managed spare parts inventory effectively to ensure availability of critical components when needed, avoiding production delays.
- Trained new personnel on the operation and maintenance procedures for various machines, fostering a knowledgeable workforce.
- Reduced production downtime by swiftly diagnosing mechanical issues and implementing solutions.
Education
High School Diploma -
Phillipsburg High SChool
Phillipsburg, NJSkills
- Product knowledge expertise
- Industry awareness
- Cash handling experience
- Parts identification
- Problem-solving skills
- Team collaboration
- Verbal and written communication
- Parts installation
- Operations management
- Invoice processing
- Training and coaching
- Staff training
- Inventory management
- Order fulfillment
- Shipping coordination
- Supply orders
- Inventory auditing
- Cycle counting
- Parts documentation
- Parts recommendation
- Maintenance schedules
- Replacement parts identification
- Parts department organization
- Time management
- Attention to detail
Timeline
Parts Counter Sales Person
Elgin Streetsweepers
02.2025 - 04.2025
Assistant General Manager
Pilot Travel Centers
05.2022 - 11.2024
Production Mechanic / Supervisor
RTS Packaging
05.2016 - 04.2022
High School Diploma -
Phillipsburg High SChool