Catarah Eley
Youngstown,OH
Summary
Dedicated truck driver with a strong work ethic and proven ability to ensure timely deliveries at Swift Transportation. Skilled in GPS navigation and decision-making, I consistently maintained high safety standards while training new drivers. My proactive communication and reliability contributed to enhanced customer satisfaction and operational efficiency.
Overview
12
12
years of professional experience
Work History
Truck Driver
Swift Transportation
Phoenix, AZ
02.2022 - Current
- Operated commercial trucks to transport goods safely and efficiently across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulatory standards.
- Managed delivery schedules, optimizing routes to enhance time management and fuel efficiency.
- Maintained accurate logs of driving hours, mileage, and cargo details in accordance with DOT regulations.
- Assisted in training new drivers on safety protocols and company policies for operational excellence.
- Operated with safety and skill to avoid accidents and delays.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Supervisor
Kmart
Austintown,OH
11.2013 - 09.2015
- Supervised team to ensure compliance with safety protocols and operational standards.
- Coordinated daily tasks to optimize workflow and enhance productivity across departments.
- Coordinated team schedules to align staffing with peak shopping hours for enhanced service delivery.
- Resolved customer inquiries and complaints promptly, maintaining high standards of service quality.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Mail Processing Clerk
USPS
Akron, OH
09.2021 - 02.2022
- Sorted and organized incoming mail for efficient processing and distribution.
- Operated high-speed sorting machines to ensure timely dispatch of mail.
- Maintained accurate records of mail volume and processing times.
- Assisted in training new employees on proper mail handling procedures.
- Delivered consistent performance under pressure during peak mailing seasons, effectively managing increased volumes without compromising service quality or efficiency.
- Labeled packages with clear, correct information to reduce mailing errors.
- Checked parcels were securely sealed to eliminate losses.
- Processed and organized incoming mail for distribution to appropriate departments.
Mail Carrier
USPS
Youngstown, OH
06.2016 - 09.2021
- Delivered mail and packages efficiently across designated routes, ensuring timely service.
- Maintained accurate records of deliveries and pickups to support operational efficiency.
- Adhered to safety protocols while handling mail and operating delivery vehicles.
- Managed customer inquiries regarding postal services, promoting positive relationships.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Cashier
Walmart
Boardman, OH
09.2015 - 06.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring positive shopping experiences.
- Maintained cleanliness and organization of checkout areas to enhance operations.
- Provided training to new cashiers on register procedures and customer service standards.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
East High School
Youngstown, OHSkills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Dependable and reliable
- GPS and route planning
- Decision-making
- Problem solving
- Cargo and securing
- Technical repair knowledge
- Time management
- Safety and DOT compliance
- Communication
Timeline
Truck Driver
Swift Transportation
02.2022 - Current
Mail Processing Clerk
USPS
09.2021 - 02.2022
Mail Carrier
USPS
06.2016 - 09.2021
Cashier
Walmart
09.2015 - 06.2016
Supervisor
Kmart
11.2013 - 09.2015
High School Diploma -
East High School