Catarina Damron

Designed and coordinated tailor-made travel experiences for luxury and high-end clients across Portugal, with a strong focus on the country’s gastronomy, including wine tastings, cooking classes, food tours, and exclusive culinary experiences.
Served as the main point of contact for multiple international DMC partners, managing requests via calls and emails with professionalism, speed, and discretion.
Oversaw bookings with 50+ trusted local partners, ensuring every service was confirmed, reconfirmed, and delivered seamlessly to meet premium standards.
Collaborated closely with global travel agencies to curate bespoke itineraries aligned with the expectations of luxury travelers.
Maintained strict attention to detail when scheduling complex, multi-day itineraries to guarantee flawless execution.
Demonstrated strong organizational skills by managing numerous simultaneous requests while ensuring deadlines and client preferences were met.
Anticipated potential issues and proactively resolved them to provide a smooth, stress-free experience for clients.
Utilized multilingual skills (English, Portuguese, Spanish) to communicate effectively with international partners and clients.

Accompanied and guided a group of 50+ visitors from New Mexico throughout Portugal during World Youth Day.
Organized and led excursions across multiple cities, providing engaging explanations of history, culture, and local traditions.
Shared practical travel tips and fun facts to enrich the group’s experience and ensure a smooth and enjoyable stay.
Oversaw logistics and group coordination for one week, ensuring safety, punctuality, and high-quality visitor experience.

Assisted in preparing personalized travel budgets and itineraries tailored to client needs.
Managed phone and email inquiries, providing timely and accurate information to clients and partners.
Supported senior travel consultants with daily office operations, contributing to smooth workflow and client satisfaction.
Gained hands-on experience in the workings of one of Portugal’s most prestigious travel agencies.

Delivered engaging and informative guidance on Sintra, Lisbon, and Portugal to international visitors, enhancing their travel experience and satisfaction in multiple languages.
Processed and sold entrance tickets to multiple monuments, ensuring efficient service and smooth entry for tourists.
Performed administrative tasks including documentation, scheduling, and office support to maintain daily operations.