Catarina Mendez
Canutillo,TX
Summary
Dynamic professional with a robust background in customer interactions and service solutions, dedicated to enhancing customer satisfaction and loyalty. Expertise in conflict resolution, communication, and problem-solving drives a commitment to delivering exceptional service experiences. A collaborative team player who adapts seamlessly to evolving needs while maintaining a strong focus on achieving results through efficient and empathetic service. Recognized for reliability and a proactive approach in aligning customer and organizational goals.
Overview
3
3
years of professional experience
Work History
Behavioral Health Associate
Peak Behavioral Health, Las Cruces
Las Cruces
08.2024 - 11.2025
- Maintain accurate and confidential client documentation in compliance with facility and HIPAA standards
- Coordinate client schedules, appointments, and transportation logistics
- Support clinical and administrative staff to ensure daily operations remain on schedule
- Train new employees and conduct driver competency exams
Retail Associate
Guess Factory, Canutillo
Canutillo
05.2024 - 08.2024
- Assisted customers in person and by telephone with merchandise inquiries and store policies
- Provided a positive shopping experience by addressing customer needs and concerns
- Maintained organized sales floor and assisted with inventory and visual standards
Retail Associate
Ross Dress For Less, Canutillo
Canutillo
07.2022 - 11.2022
- Operated cashier register efficiently while meeting company guidelines for accuracy and speed
- Provided customer service support, processed returns, and resolved customer issues
- Assisted team members after hours as needed to maintain store operations
Education
Associate Degree -
El Paso Community College
High School Diploma - undefined
Canutillo High School
05-2022
Skills
- Excellent customer service skills
- Clinical documentation
- Professional boundaries
- Problem-solving
- Team leadership
- Proficient in Microsoft Office Suite
- Client relations
- Reliability and punctuality
- Positive and engaging demeanor
- Verbal and written communication
LANGUAGES
English
Spanish
Timeline
Behavioral Health Associate
Peak Behavioral Health, Las Cruces
08.2024 - 11.2025
Retail Associate
Guess Factory, Canutillo
05.2024 - 08.2024
Retail Associate
Ross Dress For Less, Canutillo
07.2022 - 11.2022
High School Diploma - undefined
Canutillo High School
Associate Degree -
El Paso Community College