Summary
Work History
Education
Skills
Timeline
Generic

Catarina Salinas

Refugio

Summary

Developed leadership and problem-solving skills in fast-paced retail environment, managing daily operations and team performance. Excelled in customer service and inventory management, ensuring smooth store functioning and high customer satisfaction. Seeking to transition these skills to new, challenging role in different field.

Work History

Assistant Store Manager

Stripes Convenience Store
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Trained and guided team members to maintain high productivity and performance metrics.

Assistant Store Manager

Dollar General Store
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Assistant Store Manager

Burger King
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.

Line Cook

Laredo Taco
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Hotel Night Auditor

La Quinta Inn & Suites
  • Ensured accurate record-keeping by reviewing and verifying daily sales reports, cash deposits, and credit card transactions.
  • Conducted regular inventory checks on supplies necessary for front desk operations, placing reorders when needed to prevent shortages that could impact service quality.
  • Enhanced revenue accuracy by conducting nightly financial audits and reconciling discrepancies in transactions.
  • Assisted guests with special requests or accommodations, ensuring a comfortable stay at the hotel.

Education

Associate of Applied Science - Business Management

Texas State Technical College
Harlingen, TX
01.2027

High School Diploma -

Refugio High School
Refugio, TX
05.2022

Skills

  • Problem-solving
  • Customer service and engagement
  • Inventory control
  • Time management
  • Staff supervision
  • Records management
  • Assignment delegation
  • Attention to detail

Timeline

Assistant Store Manager

Stripes Convenience Store

Assistant Store Manager

Dollar General Store

Assistant Store Manager

Burger King

Line Cook

Laredo Taco

Hotel Night Auditor

La Quinta Inn & Suites

Associate of Applied Science - Business Management

Texas State Technical College

High School Diploma -

Refugio High School

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Catarina Salinas