Video Games
Catarina Stefanoff
Moroni,UT
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
6
6
years of professional experience
Work History
Janitorial Services
Shields Cleaning
05.2024 - Current
- Actively participated in continuous learning opportunities to stay up-to-date on industry trends, best practices, and emerging technology relevant to janitorial services.
- Enhanced customer satisfaction by promptly addressing their inquiries or requests related to janitorial services and facility maintenance.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Consistently received positive feedback from guests regarding the cleanliness of facilities, resulting from effective oversight of janitorial services.
Manager of Operations
Pats Place
08.2021 - 06.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Entrepreneur
Self-employeed
01.2019 - 03.2023
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Determined business plan, mission statement, and vision.
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
- Increased Customer interactions by 30%
Education
Associate of Science - Science Education
Snow College
Ephraim, UT05.2025
Skills
- Supportive Services Referrals
- Bookkeeping Services
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Sales Techniques
- Works Well Under Pressure
- Multitasking and Organization
- Customer service expert
- Customer Service
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Interests
Graphic Design
Community Service
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceFlexible work hoursTeam Building / Company RetreatsAffiliations
- Hobble Creek Consulting
- Copper View Animal Hospital
Timeline
Janitorial Services
Shields Cleaning
05.2024 - Current
Manager of Operations
Pats Place
08.2021 - 06.2024
Entrepreneur
Self-employeed
01.2019 - 03.2023
Associate of Science - Science Education
Snow College
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