Catarino Rodriguez
Albany,NY
Summary
Aspiring Apple Tech Associate with a strong foundation in Business Administration, enthusiastic about leveraging marketing and sales skills in a technology-driven environment. Seeking to bring my lifelong dream of working with Apple to reality. Passionate about delivering exceptional customer experiences and eager to apply my knowledge of digital marketing and social engagement to contribute to Apple’s success.
Overview
4
4
years of professional experience
Work History
Summer Academic Institute Teaching Assistant
Russell Sage College
07.2023 - 08.2023
- Provided one-on-one and group tutoring sessions to students, offering guidance and clarification on math concepts
- Assisted the teacher in preparing lesson materials and grading assignments for a 3-credit summer class
- Facilitated classroom discussions and helped create a supportive learning environment for students.
Delivery
DoorDash Inc
06.2022 - Current
- Maintained an exceptional customer satisfaction rating of 4.80/5.00 over 1,235 deliveries, showcasing consistent reliability and commitment to high-quality service
- Communicate with customers to keep them up to date with their order
- Resolved customer needs and adjusted orders.
Cashier/Delivery Driver
440 Pizzeria
12.2021 - 05.2023
- Handle customer inquiries, use technology in operations, and work efficiently in a fast-paced environment
- Agility in addressing customer needs or complaints
- Store opening and closing procedures
Cashier
Marshalls
05.2020 - 01.2021
- Store Opening and Closing Procedures
- Cash Register & Customer Service
- Inventory Management
Cashier
McDonald’s
03.2020 - 08.2020
- Cash Register & Customer Service
- Excellent knowledge of food preparation and presentation
- Ability to assess crew members' knowledge of procedures and give feedback and guidance where required.
Education
Bachelor of Science - Business Administration & Management, Spanish
Russell Sage College
Troy, NY05.2025
Career & Tech School - Entrepreneurship
Ulster BOCES
319 Broadway, Port Ewen, NY06.2021
Skills
Inventory Management
Apple Product Knowledge
Technical Support
Communication Skills
Public Speaking
Sales Technique
Entrepreneurship Skills
Customer Engagement
Cash Handling
Timeline
Summer Academic Institute Teaching Assistant
Russell Sage College
07.2023 - 08.2023
Delivery
DoorDash Inc
06.2022 - Current
Cashier/Delivery Driver
440 Pizzeria
12.2021 - 05.2023
Cashier
Marshalls
05.2020 - 01.2021
Cashier
McDonald’s
03.2020 - 08.2020
Bachelor of Science - Business Administration & Management, Spanish
Russell Sage College
Career & Tech School - Entrepreneurship
Ulster BOCES
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