Catawba King

• Assessed competency of clinical staff to promote quality, continuity and safety.
• Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
• Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
• Implemented changes needed to correct deficiencies found during government inspections.
• Monitored development, implementation and updates of individualized care plans.
• Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
• Reviewed daily documentation of dispensing of controlled substances, immediately noting discrepancies from shift to shift.
• Communicated with patients with compassion while keeping medical information private.
• Collaborated with multi-disciplinary staff to improve overall patient care and response times.
• Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
• Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
• Facilitated peer-to-peer conflict resolution.
• Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.

• Monitored and managed various treatment and care interventions.
• Updated physicians on patient test results and assisted in developing care plans.
• Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
• Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
• Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
• Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
• Oversaw patient admission and discharge processes to coordinate related paperwork.
• Prioritized nursing tasks and assignments and accurately reported patient status.
• Counseled patients and caregivers, providing emotional, psychological and spiritual support.
• Maintained personal and team compliance with medication administration standards and patient care best practices.
• Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
• Used feedback and clinical data to improve care quality and patient outcomes.

• Participated in continuing education programs to enhance training and nursing knowledge.
• Reached out to patients to convey lab results and provide care instructions.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
• Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients.
• Conducted patient assessments and diagnostic tests to provide physician with important patient health information used to create focused treatment plans and manage ongoing care.
• Administered oral, intramuscular and IV medications to patients and monitored responses.
• Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
• Counseled patients and caregivers, providing emotional, psychological and spiritual support.
• Inserted and managed central, arterial and PICC lines.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
• Used facility EMR system to update patient records, transmit prescriptions and transfer files.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
• Reviewed physician orders and administered therapies, treatments and medications.

Prepared patients for stress test, start IV and asked health question.

Performed walking and chemical stress test on patients.

Set up room for bronchoscopies.

Prepped patients for bronchoscopies.

Assisted doctor with bronchoscopies.

Gave conscious sedation to patients.

Monitored and documented during bronchoscopies.

Assisted with thoracentesis.

Placed vent monitors on patients and downloaded reading for MD to read.

Placed twenty-four or forty-eight hour monitors on patients, downloaded informed onto computer from device so MD can read.

Collected data for reports on how many stress test performed and how many monitors were placed and returned.

Performed daily EKG checks to ensure completed and all data entered correctly.

• Gathered community resources and coordinated referrals to obtain services
• Collaborated with interdisciplinary team of professionals, as well as patients and families, to determine appropriate treatment options
• Guided clients in the development of skills and strategies for dealing with individual problems
• Documented services and collected required data for evaluation
• Counseled patients on an ongoing basis to assist with challenges
• Directed team member to provide exceptional service to all guests and vendors, maintaining professional relationship of established business
• Coached employees to work together to carry out daily functions and meet service objectives
• Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
• Led daily meetings with staff members to identify areas of focus, cover policy changes and facilitate positive communication
• Motivated employee performance and satisfaction through fair evaluation, process review and mentoring
• Analyzed performance data to assess, optimize and elevate operations, targeting current and expected demands

• Delivered an exceptional level of service to each customer by listening to concerns and answering questions
• Coordinated psychosocial assessments, treatment plans and progress notes
• Provided outstanding discharge planning service to new and long-standing customers by attending closely to concerns and developing solutions
• Planned, developed, and executed the next level of care for the patient with patient, family, and disciplinary team
• Performed psychosocial assessments and evaluations of current needs
• Provided onsite training
• Gathered community resources and coordinated referrals to obtain services
• Collaborated with interdisciplinary team of professionals, as well as patients and families, to determine appropriate treatment options
• Counseled patients on an ongoing basis to assist with challenges
• Reviewed patient admissions to determine medical necessity as directed by the MCG criteria
• Collaborated with providers to obtain required clinical information, supporting prior authorization determinations and individual inquiries
• Remained up-to-date on various benefit plans, medical policies and state-specific clinical guidelines or criteria
• Determined medical necessity and cost-effectiveness of services through utilization review processes
• Contacted insurance carriers to obtain authorizations for services delivered to patients
• Applied medical criteria and clinical judgement to researched cases to evaluate and establish determinations
• Kept detailed documentation on all utilization reviews by using Allscripts
• Charted changes in patient conditions and discussed concerns such as adverse reactions with supervising healthcare provider

• Trained and mentored new RNs on best practices, hospital policies and standards of care
• Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to unit
• Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries
• Conducted invasive and non-invasive procedures, including insertion and management of central, arterial and PICC lines
• Coordinated with healthcare team to establish, enact and evaluate patient care plans
• Conducted patient assessments and diagnostic tests to provide physician with important patient health information used to create focused treatment plans and manage ongoing care
• Participated in continuing education programs and NIHSS workshops to enhance training and nursing knowledge
• Participated in continuing education programs and Prisma workshops to enhance training and nursing knowledge
• Maintained adequate unit supplies to meet expected patient demands
• Ensured quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff
• Administered oral, IV and intra-muscular medications and monitored patient reactions
• Cared for patients recovering from major and minor abdominal surgeries procedures and provided personalized daily assistance
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions
• Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans
• Communicated with primary care physicians or emergency care providers to relay patient needs
• Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses
• Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring
• Advocated for patients by identifying insurance coverage, communicating care preferences to practitioners and verifying interventions met patients' treatment goals
• Counseled patients and caregivers, providing emotional, psychological and spiritual support
• Counseled caregivers and families on end-of-life planning and educated on patient care options
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns
• Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease
• Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process
• Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans
• Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management