CATHALEENA BARRAZA
Project Manager/Sr. Consultant
Chandler,AZ
Summary
Focused and talented professional considered a knowledgeable leader and dedicated problem solver. Brings 18+ years of valuable expertise in Human Resources, Payroll, and Consultation. Adept at planning, directing, and maintaining continuous operations. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training, and empowering the team to excel in performance. Attentive to detail with experience in coordinating projects, programs and improvements. Currently providing WFC 8.1 project management and steady state support for US-based client, including technical development, training, production support, and implementation for 150+ sites.
Overview
16
16
years of professional experience
2
2
Language
Work History
Project Manager/Sr. Consultant
ACS/Xerox/Conduent/Atos
Phoenix, AZ
01.2007 - Current
- Gather requirements, defined scopes, allocated resources, and establish schedules meeting and exceeding project demands
- Facilitated communication between internal personnel, contractors, and vendors for project cohesion
- Maintain clear communication with precise technical writing to document and inform critical processes
- Identify plans and resources required to meet project goals and objectives
- Manage projects from procurement to steady state
- Provide detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines without sacrificing quality
- Provided overall managed services for clients, including consultation, testing, implementation, steady state support, ongoing training, and updates as needed
- Identified key areas needing improvement and implemented plans to rectify issues
- Developed custom solutions based on the client's strict requirements
- Monitored and managed staff performance to attain target metrics individually and as a team.
- Negotiated and managed third-party contracts related to project deliverables.
- Facilitated workshops to collect project requirements, training requirements, FAQ and user feedback.
Skills
- Project Management
- WFC v6-81, Timekeeper, Leave/Attendance, WDM 4500/InTouch, Employee Self Service, Mobile
- HR Generalist, Recruiting, Payroll, Benefits, Worker's Comp, Employee Relations
- Projects, HRIS, Audits, Spanish Translations and Business Process Re-Engineering
- Bilingual in Spanish
- Familiar with variety of softwares/applications including, ADP, Deltek, Ultipro, Remedy, MS365, Service Now
Education
Eastern Arizona College
Thatcher, AZAdams State University
Alamosa, COColorado Technical University
Colorado Springs, COTimeline
Project Manager/Sr. Consultant
ACS/Xerox/Conduent/Atos
01.2007 - Current
Eastern Arizona College
Adams State University
Colorado Technical University
Similar Profiles
Arsenio RuizArsenio Ruiz
Sr. Support Technician at ACS/Xerox/ATOSSr. Support Technician at ACS/Xerox/ATOS
FLORINE BAYNESFLORINE BAYNES
Customer Care Assistant at ACS Xerox ConduentCustomer Care Assistant at ACS Xerox Conduent
Hugo AzurdiaHugo Azurdia
Customer Service Agent at Xerox - ACS - ConduentCustomer Service Agent at Xerox - ACS - Conduent
Amy PiorkowskiAmy Piorkowski
Owner/Operator at Piorkowski Home & EventsOwner/Operator at Piorkowski Home & Events
Johan QuintanaJohan Quintana
Applications Development Technical Lead at CITIApplications Development Technical Lead at CITI