Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cat ( Caitlan) Lyons

June Lake,CA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

18
18
years of professional experience

Work History

Server, Bartender

Balanced Rock Grill and Cantina
June Lake , CA
12.2021 - 03.2024
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Prepared drinks according to standard recipes.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Assisted in training new servers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Front of House Manager

Eagle Landings Restaurant at Double Eagle Resort
June Lake, CA
08.2018 - 12.2021
  • Resolved customer complaints in a professional manner.
  • Performed daily opening and closing duties such as setting up registers, counting money.
  • Supervised the performance of waitstaff to ensure they were providing excellent service to customers.
  • Greeted customers and addressed their needs in a friendly and professional manner.
  • Ensured that all front-of-house operations ran smoothly and efficiently.
  • Checked quality of food before it was served to customers.
  • Conducted regular inventory checks of stock levels in order to maintain adequate supply levels.

Bartender, Barista, Server

DNA Pizza Lounge
San Francisco, CA
12.2010 - 08.2013
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Developed good working relationships with fellow employees through effective communication.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Upsold customers from shelf to premium brands to help boost sales.

Cafe Manager

Cafe Trieste
San Francisco, CA
09.2006 - 11.2010
  • Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
  • Scheduled shift rotations for employees to maximize operational efficiency while minimizing labor costs.
  • Ordered supplies needed for daily operations in a timely manner within budget constraints.
  • Resolved conflicts between team members in a professional manner.
  • Managed inventory levels to ensure adequate supplies were available at all times.
  • Recruited, trained, managed and evaluated cafe staff performance.

Education

Associate of Arts - Design And Visual Communications

FIDM/Fashion Institute of Design & Merchandising
San Francisco, CA
06-2013

Bachelor of Arts - Fine Arts And Art History

Mills College
Oakland, CA
06-2010

Skills

  • High-volume dining
  • Food safety understanding
  • Exceptional customer service
  • Liquor, wine, and food service
  • Strong Work Ethic
  • Order Accuracy
  • Point of Sale (POS) system operations
  • Staff Management
  • ABC regulations
  • Outgoing Personality
  • Service-oriented mindset
  • Inventory

References

  • Emylee Doyle 760-209-3055
  • Christy Krumwiede 971-707-3424
  • Emory Colburn 805-666-9453

Timeline

Server, Bartender

Balanced Rock Grill and Cantina
12.2021 - 03.2024

Front of House Manager

Eagle Landings Restaurant at Double Eagle Resort
08.2018 - 12.2021

Bartender, Barista, Server

DNA Pizza Lounge
12.2010 - 08.2013

Cafe Manager

Cafe Trieste
09.2006 - 11.2010

Associate of Arts - Design And Visual Communications

FIDM/Fashion Institute of Design & Merchandising

Bachelor of Arts - Fine Arts And Art History

Mills College

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Cat ( Caitlan) Lyons