Cate Burns
Wilmette
Summary
With a proven track record at Wilmette Park District, I excel in fostering safe, engaging environments and resolving conflicts with sound judgment. My expertise spans rule enforcement and customer service, ensuring satisfaction and compliance. Adept in teamwork and food preparation, I consistently enhance service delivery and operational efficiency.
Overview
3
3
years of professional experience
Work History
Youth Soccer Referee
Wilmette Park District
Wilmette
10.2021 - 04.2024
- Worked with adults and children to create a safe and happy environment for kids to enjoy themselves
- Resolved conflicts between opposing teams in a professional manner when needed.
- Kept detailed records of all calls made during a match.
- Intervened in disputes between players, coaches and referees when necessary.
- Adhered strictly to tournament regulations and enforced them accordingly.
- Ensured proper equipment was provided at each field before matches began.
- Communicated effectively with coaches about rule interpretations as necessary.
- Enforced FIFA rules, regulations, and safety protocols during matches.
- Managed time clocks during matches according to league guidelines.
- Educated players on sportsmanship and fair play principles throughout their season.
- Issued warnings or cards to players who committed violations or showed unsportsmanlike conduct.
- Evaluated team substitutions prior to allowing them onto the pitch.
- Observed all aspects of the game closely while officiating from sidelines.
- Accurately assessed goals scored by both teams during matches.
- Conducted pre-game meetings with captains to discuss rules and expectations for the upcoming match.
- Monitored the behavior of players, coaches and spectators throughout the duration of the match.
- Enforced policies, rules and best practices with athletes and attendees of events.
Youth Basketball Scorekeeper
Wilmette Park District
Wilmette
01.2024 - 03.2024
- Keep track of score
- Keep time
- Work out issues with referee and/or coaches
- Maintained a detailed record of team and player stats during the game.
- Verified final scores at end of each quarter or overtime period.
Food Service Worker
Bake Homemade Pizza
Evanston
01.2023 - 01.2024
- Took phone and online orders
- Worked cash register
- Worked in a assembly line to make pizzas and salads
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Cleaned kitchen areas, equipment and utensils.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Ensured that all foods were prepared according to health department regulations.
- Assisted in the preparation of food items according to recipes and instructions.
- Organized take-out orders for customers who requested them.
- Monitored inventory levels of food items used during meal services.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Maintained professional demeanor during interactions with customers and co-workers.
- Received food orders from individuals and explained offerings.
Camp Counselor
Wilmette Park District
Wilmette
06.2022 - 08.2022
- Worked with children along with fellow counselors to create a safe, healthy, and happy learning environment
- Developed individualized behavior management plans for campers with special needs.
- Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
- Communicated regularly with parents regarding their child's progress at camp.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
Food Service Worker
Homer’s Restaurant & Ice Cream
Wilmette
11.2021 - 03.2022
- Worked alongside other coworkers to create a good environment
- Worked with customers and helped problem solve
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Replenished condiments at customer tables as needed.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Followed proper sanitation guidelines when handling food products.
- Cleaned tables, chairs and dining areas after customer use.
- Checked expiration dates on products to ensure freshness.
- Operated cash register to collect payments from customers.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Informed management of low stock items prior to running out completely.
Education
Bachelor of Arts - Elementary Education
Pennsylvania State University
University Park, PA05-2029
High School -
New Trier High School
Winnetka05-2025
Skills
- Problem Solving
- Cooking
- Swimming
- Sound judgment
- Teamwork and collaboration
- Patience and tolerance
- Rule enforcement
- Assertiveness
- Consistency
- Handling complaints
- Time management
- Order review
- Flexible schedule
- Positive attitude
- Order taking accuracy
- Customer service
- Quick learner
- Basic mathematics
- Staff training and development
- Food preparation
- Team oriented
- Cash register operation
- Menu item pricing
- Working with diverse people
- Recipe execution precision
- Fast-paced environment
Accomplishments
New Trier High School Honor Roll:
2022-2023,2023-2024,2024-2025
CSL All Conference Award: 2023-2024
Scholar Athlete Award: 2024
Senior Girls Swim & Dive Special Recognition Award: 2024
Hobbies and Interests
- Diving
- Cooking
- Reading
- Hiking
- Drawing
Languages
English
Spanish
Timeline
Youth Basketball Scorekeeper
Wilmette Park District
01.2024 - 03.2024
Food Service Worker
Bake Homemade Pizza
01.2023 - 01.2024
Camp Counselor
Wilmette Park District
06.2022 - 08.2022
Food Service Worker
Homer’s Restaurant & Ice Cream
11.2021 - 03.2022
Youth Soccer Referee
Wilmette Park District
10.2021 - 04.2024
Bachelor of Arts - Elementary Education
Pennsylvania State University
High School -
New Trier High School