Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Cate Clement

Cate Clement

Norman,OK

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Excelled in enhancing customer satisfaction through continuous development and adaptability. Skilled in relationship building and effective communication, achieving significant improvements in operational efficiency and client relations. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills and demonstrated experience providing compassionate and comprehensive care. Experienced in monitoring vital signs, performing wound care and assisting with daily living activities. As well as organizational management and exceptional customer service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Member

Brio Bowls
08.2024 - Current
  • Provided excellent customer service as a cashier, handling transactions efficiently and accurately.
  • Prepared acai bowls, smoothies, and other menu items with attention to quality and presentation standards.
  • Contributed to team success by completing jobs quickly and accurately.
  • Collaborated with team members to meet customer demands during high-volume periods.
  • Maintained productive, efficient approach to all tasks.
  • Kept work areas clean, organized, and safe to promote efficiency and ensuring compliance with food safety regulations.
  • Used proper techniques to prepare food and ingredients.
  • Cultivated warm relationships with regular customers.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Nanny

Multiple Families
01.2019 - Current
  • Provided attentive and nurturing care for children ranging in age from infant to teenager.
  • Engaged children in education activities, such as reading, working on puzzles, and interactive games.
  • Assisted with light housekeeping duties as well as running errands.
  • Managed daily routines including bathing, dressing, feeding and nap schedules.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Transported children to and from school, extracurricular activities, and playdates using personal vehicle.
  • Engaged with children on age-appropriate level.
  • Organized activities that enhanced children's physical, emotional and social well-being.

Health Assistant

Pine Cove Christian Camps
05.2023 - 08.2024
  • Administered first aid when needed: promptly responded to medical emergencies following established protocols.
  • Managed and maintained accurate medical records for all campers, ensuring confidentiality and compliance with privacy regulations.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Provided comprehensive medical care and support to campers and staff members.
  • Maintained inventory of medical supplies and equipment, and restocked as needed to ensure availability.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Greeted and assisted patients with check-in procedures.

Customer Service Representative

Bob Moores Sports Center
03.2020 - 08.2022
  • Provided customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Responded to customer requests for products, services, and company information.
  • Greeted and welcomed visitors, providing a positive first impression of the company.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Trained new personnel regarding company operations, policies and services.
  • Monitored cash drawers and maintained adequate cash supply.
  • Trained staff on operating procedures and company services.
  • Delivered prompt service to prioritize customer needs.

Education

Pre-Nursing

University of Oklahoma
Norman, OK
05-2026

Skills

  • Organizational Management
  • Customer Service
  • Time Management
  • Hospitality and accommodation
  • Continuous development
  • Clear communication
  • Teamwork and collaboration
  • Adaptability and flexibility
  • Social media expertise
  • Special needs care
  • Customer relations
  • Relationship building

Certification

  • CPR Certification
  • Food Handlers License
  • First Aid Certification
  • Drivers License

Timeline

Team Member

Brio Bowls
08.2024 - Current

Health Assistant

Pine Cove Christian Camps
05.2023 - 08.2024

Customer Service Representative

Bob Moores Sports Center
03.2020 - 08.2022

Nanny

Multiple Families
01.2019 - Current

Pre-Nursing

University of Oklahoma

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Cate Clement