Catelyn Thomas
Manhattan,NY
Summary
Driven to excel, I leveraged my customer engagement and sales strategy skills at South Beach Tanning Company, achieving "Employee of the Month" for exceptional service and sales. My expertise in skin analysis and social media management significantly increased business visibility and customer loyalty at Dynamic Wellness, showcasing my ability to drive results and foster client relationships.
Overview
3
3
years of professional experience
Work History
Tanning Consultant and Sales Assiocate
South Beach Tanning Company
02.2023 - 08.2024
- Provided excellent customer service, assisted customers in selecting the right tanning services and products, thoroughly explained tanning procedures, promoted tanning packages, and maintained a clean and organized salon environment.
- Achieved "Employee of the Month" for October 2023 for outstanding customer service and sales performance out of 37 other South Beach locations.
- Consistently exceeded and archived monthly sales goals while promoting and marketing tanning services and products to customers.
- Familiar with skin typing.
- Knowledgeable with many tanning product companies including but not limited too Devoted Creations, Tannovations. Ed hardy, and Versa Pro products.
- Created social media content to be advertised and shared on multiple South Beach social media sites.
Buyer and Sales Associate
Plato's Closet
01.2022 - 02.2023
- Maintained the retail sales floor in an orderly fashion while also assisting with buying in, tagging, sorting, and putting out clothing and other accessories onto the sales floor.
- Operated registers on the daily while interacting and helping customers find what they needed in an appropriate and enthusiastic manner.
- Went through clothes and additional accessories, successfully determining what to buy in for our store that marketed towards the teenage eye.
- Ability to work in a fast pace retail clothing environment.
- Maintained a clean and well organized store for customers following strict and thorough procedures.
Social Media Manager
Dynamic Wellness
06.2021 - 01.2022
- Managed multiple social media platforms while maintaining a consistent and strong message.
- Increased engagement rates with the creation important and highly visually appealing content.
- Created and implemented a strict posting schedule based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content which in the end, increased business at Dynamic Wellness.
Education
Bachelor of Arts - Advertising And Marketing Communications
Fashion Institute of Technology
New York, NY05.2028
High School Diploma -
Canterbury School of Florida
990 62nd Ave NE, St. Petersburg, FL 3370205.2024
Skills
- Appointment Scheduling
- Business opening and closing procedures
- Product Knowledge
- Public Speaking
- Skin analysis expertise
- Customer Service
- Cleaning and sanitizing
- Client Relationship Building
- Customer Engagement
- Office Organization
- Sales strategy
- Tanning equipment operation
- Sales proficiency
References
Meghan Follum South Beach Tanning Company: +1(240) 672-6352
Timeline
Tanning Consultant and Sales Assiocate
South Beach Tanning Company
02.2023 - 08.2024
Buyer and Sales Associate
Plato's Closet
01.2022 - 02.2023
Social Media Manager
Dynamic Wellness
06.2021 - 01.2022
Bachelor of Arts - Advertising And Marketing Communications
Fashion Institute of Technology
High School Diploma -
Canterbury School of Florida
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