Catelyn Ward
Alvin,TX
Summary
Motivated Dental Assistant Student with comprehensive knowledge in dental procedures, patient care, and office management. Developed skills in assisting dentists with treatment procedures and ensuring optimal patient comfort. Looking to build on skills and acquire new skills at a reputable dental office.
Overview
14
14
years of professional experience
Work History
Owner
Clean & Happy Residential and Office Cleaning
Pearland, TX
01.2017 - 12.2024
- Managed daily operations for residential and office cleaning services.
- Handled customer inquiries and resolved service-related issues promptly.
- Implemented quality control measures with employees to maintain high cleaning standards.
- Maintained relationships with existing clients by providing superior customer service.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Reviewed legal documents related to business operations.
- Maintained cleaning supplies inventory by checking stock to determine inventory level; anticipating needs; placing orders; verifying receipt.
Shift Manager/Key Holder
Pop Shelf
Alvin, TX
10.2023 - 07.2024
- Managed daily store operations and ensured compliance with company policies.
- Supervised team members and provided guidance during shifts.
- Assisted in inventory management and restocked merchandise as needed.
- Conducted employee training on customer service and sales techniques.
- Monitored cash handling procedures and maintained accurate registers.
- Managed shift operations by delegating tasks among team members in order to maximize efficiency.
- Ensured proper opening and closing procedures were followed daily.
Lead Hotel Houseperson
Holiday Inn Express Hotel Suites
Alvin, TX
02.2022 - 10.2022
- Maintained cleanliness and organization of guest areas and public spaces including high touch areas.
- Responded promptly to guest requests for additional amenities or services.
- Reported maintenance issues to management for timely resolution and safety compliance.
- Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
- Assisted housekeeping staff with cleaning duties.
- Inspected guest rooms for cleanliness standards prior to check-in.
- Assisted in inventory management and control of hotel assets.
- Supported front desk operations during high-volume periods or as needed.
Service Writer
Simms Automotive
Pearland, TX
02.2011 - 09.2012
- Managed incoming calls efficiently by providing timely responses or directing them accordingly.
- Scheduled appointments for service and repairs.
- Created service order requests by documenting customer complaints and repair needs in work orders.
- Created repair estimates and executed the sale of repairs.
- Maintained detailed records of services performed and parts used for billing.
- Ordered parts from suppliers as needed.
- Organized documents related to vehicle servicing or repairs.
Education
Registered Dental Assistant Student -
Alvin Dental School
Alvin, TX08-2025
Some College (No Degree) - Radiography
San Jacinto College
Pasadena, TX01-2021
Timeline
Shift Manager/Key Holder
Pop Shelf
10.2023 - 07.2024
Lead Hotel Houseperson
Holiday Inn Express Hotel Suites
02.2022 - 10.2022
Owner
Clean & Happy Residential and Office Cleaning
01.2017 - 12.2024
Service Writer
Simms Automotive
02.2011 - 09.2012
Registered Dental Assistant Student -
Alvin Dental School
Some College (No Degree) - Radiography
San Jacinto College
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