Summary
Overview
Work History
Skills
Timeline
Hi, I’m

Caterina Leaness

New York,New York
Caterina Leaness

Summary

A born and raised New Yorker, I am a hardworking bottle service server and bartender who works well in a fast paced environment and goes above and beyond to create unforgettable guest experiences. Between living in New York City and LA I have about 8 years of experience working in the hospitality industry as well as modeling and acting. I am a people person and thrive in creating authentic relationships with customers.

Overview

8
years of professional experience

Work History

Rue57
New York, NY

Bartender
11.2017 - Current

Job overview

  • Served beverages, breads and butter and replenished items as necessary.
  • Provided friendly and attentive service.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
  • Assertively upsold alcoholic beverages, appetizers and desserts.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Updated drink menu with creative cocktails, contemporary wines and craft beers.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Followed strict recipes and drink measurements to minimize product used.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

Catch Steak
New York, NY

Bartender and Bottle Service
08.2019 - 11.2021

Job overview

  • Greeted guests in a timely and professional manner.
  • Received beverage orders from wait staff and delivered beverages to guests.
  • Maintained full knowledge of beverage lists and promotions.
  • Enthusiastically and appealingly described food and drink specials to guests.
  • Waited on multiple customers at the bar and throughout the bar area
  • Poured drinks using standard pour according to specifications.
  • Managed strict beverage control to minimize waste.
  • Ensured liquor was secured at the end of shifts.
  • Processed orders on a computerized Point of Sale system.
  • Upheld strict cash handling procedures.
  • Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
  • Assessed guest demeanor and behavior to minimize disturbances, notifying bouncer of any unruly situations.
  • Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
  • Increased sales significantly by upselling higher-end products to customers.
  • Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.

424 Beverly Hills
Beverly Hills, CA

VIP Bottle Service Waitress
04.2015 - 03.2017

Job overview

  • Ensured that my tables were fully stocked with glasses, drink mixes, and garnishments before my shift.
  • Greeted guests upon arrival to their sections and collected payment for the table minimum. Checked to ensure payment info was correct and pre-authorized payment.
  • Efficiently and accurately took and delivered orders for bottles. Whilst also preparing cocktails at the table, including chilled and mixed shots as.
  • Consistently provided professional, friendly and engaging service while constantly checking on guests satisfaction.
  • Skillfully promoted items on bottle list, while assertively up selling menu items
  • Followed all safety and sanitation policies when handling beverages to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the establishment and menu products.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Provided friendly, attentive, genuine service while establishing a rapport with guests.
  • Assisted co-workers whenever possible.
  • Processed orders and facilitated customer payments using POS system.
  • Assessed guest demeanor and behavior to minimize disturbances, notifying bouncer of any unruly situations.
  • Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
  • Increased sales significantly by upselling higher-end products to customers.

BottleRock
Los Angeles, CA

Bartender
08.2016 - 01.2017

Job overview

  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Closed down restaurant and set alarm

Barton G. The Restaurant
Los Angeles, CA

Hostess
01.2016 - 07.2016

Job overview

  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assisted managers with quickly resolving service- and food-related issues.

Ysabel
Los Angeles, CA

Hostess
02.2015 - 01.2016

Job overview

  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Informed servers of newly seated parties for speedy service.

Rock And Reilly's
Los Angeles, CA

Server
08.2015 - 12.2015

Job overview

  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Skills

  • Organized and efficient bartender and VIP server
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • Courteous, professional demeanor
  • High energy
  • Cash handling expert
  • Bar terminology
  • Up-selling capability
  • 8yrs bartending and cocktailing experience
  • Outgoing personality
  • Flexible schedule capability

Timeline

Bartender and Bottle Service

Catch Steak
08.2019 - 11.2021

Bartender

Rue57
11.2017 - Current

Bartender

BottleRock
08.2016 - 01.2017

Hostess

Barton G. The Restaurant
01.2016 - 07.2016

Server

Rock And Reilly's
08.2015 - 12.2015

VIP Bottle Service Waitress

424 Beverly Hills
04.2015 - 03.2017

Hostess

Ysabel
02.2015 - 01.2016

Similar Profiles

CREATE PROFILE
Caterina Leaness