Caterina McGlynn
1411 14th Terrace Palm Beach Gardens,FL
Summary
Dynamic leader with expertise in volunteer coordination and program development. Proven ability to organize training programs and lead impactful church services, fostering strong relationships within diverse communities.
A veteran professional in the insurance industry, I am excited to bring educational information to employer groups in an enlightening and easy-to-understand manner, using analogies and examples, with expertise in communication and organizational strategies.
Overview
24
24
years of professional experience
Work History
Jail volunteer coordinator
Christ Fellowship Church
Palm Beach Gardens, FL
03.2023 - Current
- Coordinated onboarding and orientation for new volunteers.
- Organized training programs for volunteers.
- Managed a database of volunteer information.
- Personally led church services, one-on-one ministering to inmates, and handled Bible and book handouts to inmates.
- Coordinated with the various jails' chaplains on service schedules and onboarding.
Marriage ministries leader
Christ Fellowship Church
Palm Beach Gardens, FL
09.2020 - Current
- Leading couples in various marriage ministry programs: Prep 4 Marriage, Re|Engage, Blended Families, and other marriage-related classes provided by the church, for the community.
- Organizing groups by matching couples with table leaders.
- Coordinating communication with couples for marriage programs.
- Teaching specific Biblically based lessons regarding marriage.
Insurance Consultant
Total Benefit Communications
, FL
06.2012 - Current
- Explained coverage options to potential policyholders, answering questions or concerns.
- Attend wellness and benefits fair events for various types of employer groups across South Florida.
- Helped employees understand how HSAs function, including the multiple benefits they offer.
Customer Events Operations contractor
Cigna
, FL
03.2012 - Current
- Guided customers regarding available insurance plans and their benefits and limitations.
- I responded quickly to customer inquiries about their policies and gave timely updates as needed.
- Counseled prospects and policyholders on coverage, limits, and regulations.
- Conducted educational presentations for employees on their insurance plan options.
Enrollment Specialist
Hodges-Mace
Atlanta, GA
07.2006 - 12.2012
- Provided assistance to plan participants by explaining benefits information to ensure educated selections.
- Oversaw enrollment of new employees and company-wide yearly enrollment period.
- Reviewed employee enrollments to verify accuracy, inputting information into company database.
Life and Health Insurance Broker
Self-employeed
, FL
08.2001 - 03.2019
- Negotiated with underwriters to secure favorable terms on behalf of clients.
- Provided advice to customers on insurance-related matters.
- Specialist in HDHP and HRA health insurance options.
- Professional expertise in supplemental benefits, including critical illness, LTC, hospital indemnity, STD and LTD plans, BOEs.
Education
Master of Science - Theology, Biblical Studies
Southeastern University
Lakeland, FL12-2024
Ph.D. - DMin Expository Preaching & Teaching
Liberty University
Lynchburg, VASkills
- Expository preaching
- Volunteer coordination
- Relationship management
- Program development
- Public speaking
- Community outreach
- Teaching and communication
- Health insurance plans expert
Timeline
Jail volunteer coordinator
Christ Fellowship Church
03.2023 - Current
Marriage ministries leader
Christ Fellowship Church
09.2020 - Current
Insurance Consultant
Total Benefit Communications
06.2012 - Current
Customer Events Operations contractor
Cigna
03.2012 - Current
Enrollment Specialist
Hodges-Mace
07.2006 - 12.2012
Life and Health Insurance Broker
Self-employeed
08.2001 - 03.2019
Master of Science - Theology, Biblical Studies
Southeastern University
Ph.D. - DMin Expository Preaching & Teaching
Liberty University
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