Caterina Sims
San Antonio
Summary
Personable and dedicated, with deep passion for art and eye for curating unique exhibitions. Possesses robust understanding of art history and contemporary trends, coupled with exceptional organizational and communication skills. Focused on creating engaging and memorable experiences for visitors while fostering relationships with artists and patrons.
Overview
6
6
years of professional experience
Work History
Server
Cracker Barrel
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders and manage bills
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Supervisor of Supplemental Instructors
Galveston College, Developmental Math Department
01.2020 - 12.2023
- Improved team performance by providing consistent training and mentorship.
- In charge of all tutoring and math lab scheduling to maximize efficiency and maintain adequate coverage.
- Implemented student feedback system to better enhance employee engagement, techniques, and recognition of achievements.
- Organized periodic meetings between supplemental instructors and professors to maximize efficiency in student success
- Collected and organized all departmental data on tutoring sessions, lab attendance, and class success/completion rates
- Proctored exams for various professors when needed
Floor Manager
Gypsy Joynt Cafe
05.2019 - 01.2023
- Operated and kept POS system up to date.
- Oversaw scheduling for front of house employees.
- Developed and implemented floor procedures to maximize customer satisfaction and employee time.
- Fostered teamwork among staff members through clear communication of goals, expectations, and responsibilities.
- Carefully interviewed, selected, trained, and supervised staff.
- Collaborated with the kitchen staff to ensure timely delivery of high-quality meals during peak periods.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
Associate of Science - Business Administration
Galveston College
Galveston, TX12-2022
Skills
- Exceptional customer service
- Task prioritization
- Team leadership
- Mathematics
- Microsoft Office Software
- Data analysis
Timeline
Server
Cracker Barrel
03.2024 - Current
Supervisor of Supplemental Instructors
Galveston College, Developmental Math Department
01.2020 - 12.2023
Floor Manager
Gypsy Joynt Cafe
05.2019 - 01.2023
Associate of Science - Business Administration
Galveston College
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