Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Caterina Stevens

Enid,OK

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.

Overview

11
11
years of professional experience

Work History

Cashier

DECA Commissary
Enid, OK
08.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Followed company security procedures for handling large sums of money.
  • Resolved customer complaints professionally in accordance with company policy.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Answered customer inquiries regarding store policies and procedures.
  • Ensured compliance with all safety regulations within the store environment.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Helped with purchases and signed customers up for rewards program.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Cashier

Vance Air Force Base
Enid, OK
06.2022 - Current
  • 20-30 hours a week
  • Food Services
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Data entry for Sysco
  • Catering setup for events
  • Answering phone for ordering food or other questions
  • Learned roles of other departments to provide coverage and keep store operational.

Cashier

Okie Aussie
Covington, OK
10.2021 - Current
  • 8-10 hours a week
  • Retail Clothing Store
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Discounted purchases by scanning and redeeming coupons.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Data entry
  • Helped customers find specific products, answered questions and offered product advice.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Product items entry and figuring out the prices
  • Shipping and labeling
  • Invoices

Respiratory Therapy Student

Bethany Hospital
Bethany, OK
07.2018 - 04.2019
  • 40 hours a week
  • Collaborated with physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
  • Monitored patient's vital signs, arterial blood gases or blood chemistry changes, consulting with physician during adverse reactions.
  • Administered medication and ventilatory support.
  • Managed care of patients with diverse conditions alongside physicians, nurses and support team members.
  • Set up and operated mechanical ventilators, therapeutic gas administration apparatus and aerosol generators, following specified parameters of treatment.
  • Maintained charts containing patients' pertinent identification and therapy information.
  • Inspected and cleaned respiratory therapy equipment to maintain functionality.
  • Demonstrated respiratory care procedures to trainees or other healthcare personnel.
  • Maintained patient airways with endotracheal intubation.
  • Tracked changes in blood chemistry, vital signs and other markers of improvement or decompensation in critically ill patients.
  • Read prescription information and laboratory results to assess patients' needs and conditions.
  • Transcribed physicians' notes and maintained patient charts with treatment data.
  • CPR
  • CPT
  • Trach Care
  • Incentive Spirometry
  • PEP Therapy
  • Humidity and aerosols therapy
  • Small and big nebulizer medication
  • MDI inhalation
  • Bronchial hygiene
  • IPV
  • Suctioning

Pharmacy Technician

CVS Pharmacy
Enid, OK
03.2015 - 07.2018
  • 15-20 hours a week
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Verified prescriptions and drug labels, documents and packages.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Prepared prescription transfers to other pharmacies.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
  • Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Maintained proper storage and security conditions for drugs.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.

CNA/Advanced CMA

Brookdale Assisted Living
Enid, OK
12.2013 - 03.2015
  • 25-30 hours a week
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Distributed drinking water and nourishment to residents.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

Education

Associate of Science - Respiratory Therapy

NOC Enid
Enid, OK
07.2018

Some College (No Degree) - CNA/CMA

Autry Technology Center
Enid, OK
02.2011

High School Diploma -

Garber High School
Garber, OK
05.2007

Skills

  • POS Systems
  • Cash Handling
  • Customer Service
  • Feedback Acceptance
  • Cash Register Operations
  • Shipment Procedures
  • Product Scanning
  • Inventory Stocking
  • Price Identification
  • Problem Solving
  • Merchandise Packaging
  • Cleaning and Sanitizing
  • Fitting Room Oversight
  • Sweeping and Mopping
  • Call Response and Transfer
  • Credits and Refunds
  • Pricing and Markdowns

Reference

  • Breanna Johnson: 580-977-7571 1918 NW 176th St. Oklahoma City, Ok 73012
  • Graciela Sardina Ayla: 970-939-4874. 1829 Seneca Enid, Ok 73703
  • Dasaree Kumm : 580-747-9611. 4502 Almo Rd Enid, Ok 73703
  • Ramy Stevens: 580-336-8090 PO Box 87 Marshall, Ok 737056

Timeline

Cashier

DECA Commissary
08.2023 - Current

Cashier

Vance Air Force Base
06.2022 - Current

Cashier

Okie Aussie
10.2021 - Current

Respiratory Therapy Student

Bethany Hospital
07.2018 - 04.2019

Pharmacy Technician

CVS Pharmacy
03.2015 - 07.2018

CNA/Advanced CMA

Brookdale Assisted Living
12.2013 - 03.2015

Associate of Science - Respiratory Therapy

NOC Enid

Some College (No Degree) - CNA/CMA

Autry Technology Center

High School Diploma -

Garber High School

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