To obtain a position working for a company in which I may utilize my skills to help benefit the company, while learning new skills to use in the future.
Overview
10
10
years of professional experience
Work History
Personal Assistant
Illinois Department of Human Services
01.2019 - 01.2023
Tasks: Assisting client with daily life tasks that they cannot complete themselves
These tasks include helping with food preparation, personal hygiene, assistance getting in and out of bed/vehicle, cleaning, and grocery shopping.
Collections Analyst
Volkswagen Credit
01.2018 - 01.2019
Tasks included: Answering phones, assisting customers with past due amounts for the vehicle, collecting payments for customer accounts, updating customer's account information, and handling repossession processes.
Front Desk Assistant
Northern Illinois University
01.2015 - 01.2018
Operated telephone system to receive and connect incoming and outgoing calls utilizing complex computerized equipment and telecommunications software, exhibited excellent customer service by greeting and directing visitors to proper area. Assisting residents with lockouts in a timely and efficient manner. Handling and sorting mail/packages delivered to the front desk.
Dining Hall Dining Room Attendant
Northern Illinois University
01.2015 - 01.2018
Operated and cleaned a variety of kitchen equipment, tools, and utensils
Followed sanitation and safety guidelines in maintaining a clean and safe work area
Also worked as a salad assistant, deli server, fryer, dish area, pizza server, and pasta server
Prepared food by peeling, chopping, grinding, paring, cutting, slicing, and dicing.
Cast Member
Chuck E Cheese
01.2013 - 01.2016
Provided a customer centric first class experience to all guest ensuring the children had an enjoyable time while visiting the establishment.
Education
Master of Arts - Psychology
Northcentral University
San Diego, CA
04.2022
Bachelor of Arts - Psychology
Northern Illinois University
Dekalb, IL
05.2018
Skills
Communication Skills: Able to provide good verbal and written skills, use of proper grammar
Interpersonal Skills: Ability to get along with fellow team members and follow supervised instructions
Flexibility: Willingness to work in different environments
Reliability: Able to complete assigned tasks in an orderly fashion and the ability to be available whenever necessary
Computer Skills: Basic knowledge of Microsoft Word and PowerPoint, creating presentations, creating websites/blogs Typing skills 40 wpm
Activities
Volunteered as a data entry clerk for Scott's Lawn Service in Buffalo Grove, IL from September 2011- March 2014
Participated as a volunteer for the Special Olympics in Chicago, IL during March 2011
On the Edwin G. Foreman cheerleading team from August 2011- May 2012.
Participated in the Junior's Reserve Officers' Training Corps (JROTC) at Edwin G. Foreman. High School for 2 years. Participated in the JROTC battalion drill team for 1 year.
Participated in a leadership program at Mundelein High School for 1 year.