Cathy Clayton
Mastic,NY
Summary
Dynamic entrepreneur with a proven track record in coaching and training, successfully guiding clients to achieve their business goals. Possesses versatile skills. Formerly an owner of a florist, wherein I ran my shop, interviewed and hired staff, was responsible for ordering supplies and ensuring a safe and pleasant workplace.
Overview
34
34
years of professional experience
Work History
Home Business Owner
Self
09.2015 - Current
- Consult with clients part-time to assess needs and help them achieve their goals.
- Trained and motivated clients to become successful in their daily business functions.
- Order supplies, advertising, and promotions needed to run my home business.
- Train and guide team members to maintain high productivity and achieve success.
- Interact well with customers to build connections and nurture relationships.
Shop Owner
Self
01.1999 - 06.2015
- Managed day-to-day business operations.
- Spent time with customers, in person and on the phone, to ensure their complete satisfaction.
- Took phone orders that came through from FTD, Teleflora, or locals.
- Made purchases of flowers and all supplies regularly.
- Created floral arrangements of all kinds.
- Interviewed and hired staff.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Coached, counseled and disciplined employees.
Legal Secretary
GaNun, Zaloba, Green & Nissonoff, Esqs.
10.1991 - 08.1998
- Transcribed legal documents and phone conversations.
- Organized files for court proceedings.
- Developed and maintained positive relationships with clients and colleagues.
- Created, indexed, and maintained client binders.
- Diligently edited legal correspondence for grammar and spelling.
- Scheduled all appointments, appearances, and briefings.
- Arranged for the delivery of legal correspondence to clients, witnesses, and court officials.
- Scheduled and made appointments for four attorneys.
- Answered and directed approximately 25 calls per day using a multi-line switchboard.
- Transcribed information from typed or handwritten notes, shorthand, or dictation and confirmed accuracy and correct formatting of documents.
- Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
- Received and placed telephone calls to clients and prospective clients.
Education
High School Diploma -
Christ The King Regional High School
Middle Village, NY06.1978
Skills
- Entrepreneurial leadership
- Coaching and training
- Network Marketing
- Driven and determined
- Proactive problem solver
Accomplishments
Have helped many people accomplish their goals through coaching and support.
Timeline
Home Business Owner
Self
09.2015 - Current
Shop Owner
Self
01.1999 - 06.2015
Legal Secretary
GaNun, Zaloba, Green & Nissonoff, Esqs.
10.1991 - 08.1998
High School Diploma -
Christ The King Regional High School
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