Cathaleen Pitchford

Work History

Office Manager

Beeline Mechanical LLC

Edgewater, FL

05.2004 - 07.2024

Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Automated office operations for managing client correspondence, payment schedules and data communications.
Maintained filing system for records, correspondence and other documents.
Monitored payments due from clients and promptly contacted clients with past due payments.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Ordered supplies and equipment to maintain adequate inventory levels.
Responded to customer inquiries via phone or email in a professional manner.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed household errands and other essential duties.

Family Caregiver

Self

Edgewater, Fl

04.2024 - 04.2025

Provided safe mobility support to help patients move around personal and public spaces.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.

Retail Sales Associate Cashier

Alvin's Island Department Store

New Smyrna Beach, FL

07.2022 - 03.2024

Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
Built and maintained productive relationships with employees.
Answered phone calls promptly with a professional demeanor.
Welcomed customers, offering assistance to help find store items.
Scanned items and checked pricing on cash register for accuracy.
Reported suspicious behavior, incidents and theft to support loss prevention.
Followed company safety regulations to maintain safe work environment.
Operated a cash register to accurately process sales transactions.
Restocked supplies like paper bags, tissue paper as needed.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Performed general housekeeping duties such as sweeping floors, dusting shelves.
Counted money at the beginning and end of each shift to ensure accuracy of funds on hand.
Answered phone calls to assist customers with questions and orders.
Processed customer payments quickly and returned exact change and receipts.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Processed returned merchandise by strictly following store return and exchange procedures.
Maintained work area and kept cash drawer organized.
Organized merchandise in the store for easy access by customers.
Helped other team members as needed during peak business times.
Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
Provided excellent service and attention to customers when face-to-face or through phone conversations.

Family Caregiver

Self

Cocoa, FL

11.2016 - 09.2019

Performed light housekeeping tasks such as laundry, vacuuming, dusting, and changing bed linens.
Assisted family member with daily activities, such as bathing, dressing and grooming.
Provided emotional support and encouragement to family members who were ill or disabled.
Assisted with personal hygiene needs including toileting and incontinence care.
Provided companionship to family members by engaging in conversation, playing games, or reading books.
Responded quickly to any emergency situations that arose during caregiving sessions.
Maintained clean and well-organized environment for client happiness and safety.

Summary

Overview

Work History

Office Manager

Family Caregiver

Retail Sales Associate Cashier

Family Caregiver

Education

Certified Nurse Assistant

High School Diploma -

Skills

References

Work Availability

Timeline

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