Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cathalina Mendez

Plantation,FL

Summary

Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Remaining calm under pressure.

Overview

7
7
years of professional experience

Work History

Leasing Consultant

03.2023 - Current
  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.

Personal Assitant

03.2017 - 02.2022
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Education

Associate of Science - Medical Office Administration

Florida Career College -Pembroke Pines
Pembroke Pines, FL
06.2011

Medical Coding & Billing Specialist

Florida Career College
Pembroke Pines
01.2008

Skills

  • Lease Oversight
  • Customer Service
  • Property Tours and Inspections
  • Organized Mindset

Timeline

Leasing Consultant

03.2023 - Current

Personal Assitant

03.2017 - 02.2022

Associate of Science - Medical Office Administration

Florida Career College -Pembroke Pines

Medical Coding & Billing Specialist

Florida Career College
Cathalina Mendez