Catharine D'Vileskis
Naugatuck,CT
Summary
Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls, training, department reviews, payroll, time balance and fiscal reports. Helps first responders coordinate emergency actions and support local community.
Overview
33
33
years of professional experience
1
1
Certification
Work History
911 Dispatcher - Acting Communications Supervisor
Watertown Police Department
01.1991 - Current
- Answer 911 and routine lines, determine call type for service
- Radio dispatch Police, Fire and Highway responders
- Perform Emergency Medical Dispatch
- Greet and assist people at lobby window
- Maintain in-house records, system security
- Senior Operator - Training and continuing education, payroll, scheduling, personnel file maintenance, leave balance, yearly reports, business files
- Supervisor - The above as well as maintain and generate department reports, interview and onboard new hires, maintain overtime and supply budgets, staff supervision, work with administration on policy
- Former additional Position, Matron: Physically watch and log activity of female prisoners
- Trained Member of the Peer Support and CIT Team.
911 Police Dispatcher
Naugatuck Police Department
01.2013 - Current
- Answer 911 and routine lines, prioritize call type for service
- Radio dispatch Police responders
- Direct fire and medical service calls to appropriate agencies
- Maintain in-house records, system security
- Previous Position: Animal Control Officer.
- Member of Peer Support Team
Education
Associates Degree - Criminal Justice and Public Safety
Naugatuck Valley Community College
Waterbury, CT06.2005
Skills
- Documentation And Reporting
- Independent and Collaborative Decision-Making
- Records Maintenance
- Law Enforcement Collaboration
- Excellent Telephone Etiquette
- Timecard and Payroll Management
Certification
- EMD - Emergency Medical Dispatch
- CTO - Communications Training Officer
- PST - Public Safety Telecommunicator
- Peer Support and CISM trained
- NENA Supervisor Training
- State of CT Telecommunicator
- COLLECT/NCIC Cjis certified
Law Enforcement Volunteer
Committee member and volunteer for "Teeing Off for Cancer" And Co-Chair responsible for raffle donations, solicitation and distribution, Worked as grocery bagger to benefit Watertown Special Citizens, Crimestoppers events served food, bussed tables, distribution of raffle prizes, Mission 22 hike event, National Night Out, Peer Support Events, prepared power point and presented for Police Cadets, Citizens Academy, Senior Center, High School, Town Hall and Public Safety Day, participate in social media posts
American Liver Foundation Volunteer
Prepared and presented a program for partnering CT Police Departments and Organ Donation to Western District Police Chiefs Association. Contact- Pam McGee New England Donor Services
Hartford Hospital Volunteer
Founding member and three-year participant with the Hartford Hospital Patient Advisory Board
Donate Life CT/New England Donor Services
Radio Interviews for WIHS 104.9 and Video Interview for State of Ct Health Department, Gala at Aria and competing in the Dancing for Donation, Flag Campaigns notifying news media for exposure, Speaking engagements with Program Director Alison Keating at several high schools
2017 Volunteer of the Year, Coordinated Carvel Ice Cream Social donation / Donate Life Month at CT State Capital, Inspired, drafted and presented a pilot program for a multi-state employer recognition program, Numerous Awareness Tables, In-services, Training, Webinar and Summits, Schwartz rounds at Griffin Hospital. DLC Independent Contractor 2017 organizing events, operate social media and presenting to board of directors
Closing Statement
Thank You for your time and consideration. Wishing you and yours happy days, peaceful nights and successes big and small.
Timeline
911 Police Dispatcher
Naugatuck Police Department
01.2013 - Current
911 Dispatcher - Acting Communications Supervisor
Watertown Police Department
01.1991 - Current
Associates Degree - Criminal Justice and Public Safety
Naugatuck Valley Community College
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