Experienced hospitality professional with strong focus on team collaboration and achieving results. Skilled in business management, customer service, and staff training. Adaptable and reliable, capable of navigating changing needs and delivering consistent outcomes. Proven ability to enhance customer satisfaction and operational efficiency.
Overview
25
25
years of professional experience
Work History
Bar Owner/ Bar Tender
Bric's on Main
08.2023 - 03.2025
Managed daily operations and staffing to ensure exceptional customer service.
Optimized bar layout for increased efficiency in serving guests while maintaining an inviting ambiance conducive to socializing between patrons.
Oversaw inventory management, ensuring optimal stock levels and cost control.
Trained and mentored staff in mixology techniques and customer engagement strategies.
Established vendor relationships for timely procurement of quality ingredients and supplies.
Orthodontic Assistant
Guidry Horaist Orthodontics
06.2019 - 10.2023
Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
Conducted inventory management, ensuring adequate supplies of materials and tools were available.
Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
Took x-rays, photographs, and impressions of patients' teeth and mouth.
Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
Poured and shaped molds from impressions and trimmed molds in grinder.
Lead Orthodontic Assistant
Bayou Braces
12.2010 - 06.2019
Led team in delivering exceptional patient care and ensuring optimal orthodontic outcomes.
Assisted in optimizing appointment scheduling processes to maximize productivity while reducing patient wait times.
Trained and mentored junior staff on orthodontic procedures and best practices.
Assisted orthodontists with the application of braces, aligners, and other orthodontic appliances, ensuring proper placement for optimal treatment results.
Streamlined appointment scheduling process, improving patient flow and clinic efficiency.
Assisted in the development of treatment plans, ensuring alignment with orthodontic protocols.
Managed inventory of orthodontic supplies, reducing waste through effective ordering practices.
Bar Manager/Bartender
Doyle and Jennifer Copell
01.2000 - 01.2012
Oversaw daily bar operations, ensuring efficient service and high customer satisfaction.
Closed out cash register and prepared cashier report at close of business.
Maximized customer service by training staff, overseeing operations, and resolving issues.