Cathe Buchanan

Supervise employees to complete daily tasks and achieve goals in absence of the store management

Open and closes the store following proper procedures and ensure registers are opened and closed

Manage sales floor and drives retail by addressing guest concerns and coaching employees

Confirm that deposit slips, spreadsheets, envelops and deposit bags are correctly filled out and discrepancies are reconciled and cleared by accounting

Execute lead cashier responsibilities such as returns, exchanges, check approvals and issue merchandise credit vouchers

Train and supervise new employees to provide outstanding customer service and handles cash register properly

Deter loss prevention issues from occurring

Supervise employees to complete daily tasks and achieve goals in absence of the store management

Open and closes the store following proper procedures and ensure registers are opened and closed

Manage sales floor and drives retail by addressing guest concerns and coaching employees

Confirm that deposit slips, spreadsheets, envelops and deposit bags are correctly filled out and discrepancies are reconciled and cleared by accounting

Execute lead cashier responsibilities such as returns, exchanges, check approvals and issue merchandise credit vouchers

Train and supervise new employees to provide outstanding customer service and handles cash register properly

Deter loss prevention issues from occurring

• Use J&M sales tools to implement and obtain sales objectives.
• Effectively Network and Recruit and Assist in interviewing and hiring personnel.
• Assist in the implementation of visual guidelines, window changes and maintaining store appearance.
• Consistently deliver World Class Service and use proper phone etiquette.
• Assist in coaching and counseling performance to achieve company standards.
• Assist in the implementation and adherence to all company policies and procedures.
• Achieves financial goals; manages profitability through personal and team performance; executes company priorities
• Meet and exceed sales plans, both store and personal
• Assist in protecting company assets including accurate inventory and cash management.
• Assist in the creation and maintaining of weekly work schedules to utilize talent and maximize sales.
• Effectively use all merchandise reports to assist in analyzing, identifying and communicating merchandising needs to maximize your business.

• Supervise employees to complete daily tasks and achieve goals in absence of the store management.
• Open and closes the store following proper procedures and ensure registers are opened and closed.
• Manage sales floor and drives retail by addressing guest concerns and coaching employees.
• Confirm that deposit slips, spreadsheets, envelops and deposit bags are correctly filled out and discrepancies are reconciled and cleared by accounting.
• Execute lead cashier responsibilities such as returns, exchanges, check approvals and issue merchandise credit vouchers.
• Train and supervise new employees to provide outstanding customer service and handles cash register properly.

• Ensure that the customer remains top priority while balancing required task and overall store operations.
• Coach Associates “in the moment” on customer interactions and performance to maximize productivity and capture Customer opportunities.
• Knowledge of visual standards and techniques and ability to implement and maintain within Brand guidelines.

• Point of contact with suppliers, engineers, technicians, and management team for office coordination
• Create/maintain requisitions using PentaSAP while maintaining workflow status
• Road Trip equipment coordination – working in Concur system to organize travel plans
• Assist with office outings, meetings, and team building activities
• Tracking Indirect Budget Item (timing, cost, etc.)
• Ordering parts and stock along with equipment /instrumentation
• Track and receive incoming materials against invoices/ purchase orders
• Prepare Goods Receipts once materials are accounted for
• Assist in the investigation of new equipment upgrades
• Provide instrumentation continuity between work groups at CTC and CPG
• Write “shippers” for items or equipment leaving the facility
• Documenting existing processes and developing/implementing new processes for internal customers and suppliers
• Proficient in SAP, AS-400, Microsoft Office (Word, PowerPoint, Excel, Project, Publisher), Lotus Notes, and G Suite
• Excellent analytical, organizational, and communication skills
• Strong leadership and teamwork skills

• Initial point of contact for students, graduates, employers, internship supervisors, faculty and staff
• Interfacing with Director and President for day-to-day support and special events
• Support Career Services staff, manage calendars for four coordinators and President of College
• Establish, file, and maintain student records in compliance with FERPA guidelines
• Register students for internship, externship and co-op courses
• Describe benefits of Hire Qualified job search software to students, alumni, and employers; provide instruction
• Gather, organize, run reports and distribute documents and other information for faculty review
• Order and maintain office and staff supplies
• Organize graduation ceremony, order diplomas and mail diplomas

• Manage, organize and update academic files for current students and create orientation packets for new students
• Maintain communication with the students to inform them of registration, financial aid and business office needs
• Collate and print attendance and student reports
• Counsel and assist students with enrollment, schedule changes, transcript requests and address changes
• Order and maintain office and staff supplies
• Schedule maintenance for office machines
• Organize incoming and outgoing mail, answer phones, screen calls, take messages and set appointments