Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CATHELEEN Giron-Zabaleta

Stephenson ,VA

Summary

Dedicated and hardworking individual with a strong work ethic. Skilled in various tasks. Committed to understanding roles fully and consistently delivering high-quality results. Known for continuous learning and performing at a high level in any work setting.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Forecastle
12.2024 - Current
  • Provided assistance with essential tasks to ensure client wellness and dignity.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • I’ve been an in home health aide on and off for more than 12 years

Waffle House Server/cook

Waffle House
04.2016 - 05.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Ihop shift supervisor/server

Suncakes
01.2017 - 03.2022
  • Inventory ordering trucks tending to our guest handling cash taking deposits to the bank cleaning moving quickly multitasking answering phones making schedules keeping store records
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.

Sawyer/Quality Control

Annadale millwork
01.2019 - 01.2020
  • As a sawyer I cut and stacked lumber as quality control I ensured roof and floor trusses as well as wall panels where up to code before being shipped out
  • Reduced downtime for maintenance by routinely inspecting saw blades and machinery, ensuring optimal performance.
  • Actively participated in safety meetings, staying informed about potential hazards and advocating for preventative measures within the workplace.
  • Improved workflow efficiency by collaborating with team members to establish priorities and delegate tasks.
  • Served as a resource for new team members, providing guidance and mentorship in both technical skills and company policies.
  • Synchronized efforts with forklift operators to ensure timely transport of raw materials and finished products to designated areas.
  • Maintained accurate documentation for all completed orders, ensuring appropriate record-keeping for future reference or audits.
  • Cut Material to desired shape and size.
  • Promoted a positive work environment by fostering open communication among team members and addressing issues proactively.
  • Examined cut pieces for defects.
  • Implemented regular housekeeping routines to maintain a clean and organized workspace conducive to effective production processes.

Education

GED -

Dowell J Howard
Winchester, VA
01.2008

Skills

  • Supervising Experience
  • Warehouse Experience
  • Shift Management
  • Leadership
  • Stocking
  • Cleaning
  • Manufacturing
  • Sales
  • Cash Handling
  • Microsoft Word
  • Cashiering
  • Food Preparation
  • Quality Control
  • Customer Service
  • Millwork
  • Driving

Certification

Im certified in first aid and cpr

Im also servsafe certified

Timeline

Personal Care Assistant

Forecastle
12.2024 - Current

Sawyer/Quality Control

Annadale millwork
01.2019 - 01.2020

Ihop shift supervisor/server

Suncakes
01.2017 - 03.2022

Waffle House Server/cook

Waffle House
04.2016 - 05.2025

GED -

Dowell J Howard

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