Catheline Andrade
La Mirada,CA
Summary
Baker specializing in cakes, cookies, and pastries, with proven management and training capabilities. Receptionist experienced in front office operations, adept at handling multi-line phone systems and engaging visitors. Skilled in enhancing administrative efficiency and customer service through strong organizational and multitasking abilities. Maintains professionalism under pressure, contributing to team success and operational excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager/ Baker
Desserts R US
10.2011 - Current
- Measured and combined ingredients using mixers, blenders, and heat sources for baked goods production.
- Ensured accurate and timely fulfillment of client orders through detailed information management.
- Provided exceptional customer service by greeting customers, answering inquiries, and processing transactions.
- Managed inventory by ordering necessary ingredients and equipment for daily baking operations.
Full Time Student
Cerritos Community College
01.2020 - 05.2023
- Uphold the values of honesty and academic integrity.
- Arrive on time and prepared for all classes, meetings, academic activities, and special events.
- Give attention to quality and excellence in completing assignments.
- Allot sufficient time to fulfill responsibilities outside of class.
- Observe etiquette in all communications, giving respect to instructors, fellow students, staff and the larger college community.
- Take full advantage of college resources available to you.
- Respect diversity in people, ideas, and opinions.
- Achieve educational goals in an organized, committed, and proactive manner.
- Take full responsibility for personal behavior.
- Comply with all college policies.
Office Assistant
LACOE
04.2019 - 12.2019
- Maintained and organized files and logs containing sensitive and confidential information
- Explains and interprets information and responds to inquiries regarding policies and procedures
- Obtains and compiles information for report preparation from a variety of different sources
- Provides work direction, guidance and training to assigned clerical and/or administrative support staff.
- Answered phone calls and directed them to appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
Receptionist
Serra Manufacturing
05.2017 - 05.2018
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries
- Maintains safe and clean reception area by complying with procedures, rules, and regulations
- Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
- Answering phones in a professional manner, and routing calls as necessary.
Education
Associate of Arts - Master Aesthetician
Cerritos College
Norwalk, CA05.2023
Certificate - DV Counselor
Rh Counseling Center
Whittier, CA01.2022
High School - Diploma
La Mirada Highschool
La Mirada, CA06-2014
Skills
- Bilingual
- Microsoft Office
- Listening
- Multitasking
- Initiative
- Professionalism
- Fast learner
- Multi-line phone systems
- Baking techniques
- Time management
- Workplace safety
- Customer service
- Team leadership
Certification
Associates Degree 2023, Cerritos College, Ca
Certified Esthetician 05/2023 Providing cosmetic skin care treatment and services.
Domestic Violence ABIPS 07/2019, Increasing the safety of domestic violence victims and their children, reducing batterer behavior and thinking, making safer communities.
volunteer experience
12/2010 - 12/2022
Toys for Tots
Los Alamitos, CA
references
- Rick Hernandez, 626) 689-0454
- Arthur Mckibben, (310)809-7679
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Full Time Student
Cerritos Community College
01.2020 - 05.2023
Office Assistant
LACOE
04.2019 - 12.2019
Receptionist
Serra Manufacturing
05.2017 - 05.2018
Manager/ Baker
Desserts R US
10.2011 - Current
Associate of Arts - Master Aesthetician
Cerritos College
Certificate - DV Counselor
Rh Counseling Center
High School - Diploma
La Mirada Highschool
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