Catherine Adams
Holts Summit,MO
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled in providing excellent administrative support, strong communication, and critical thinking.
Overview
17
17
years of professional experience
Work History
Web Products Coordinator
One Call Concepts, Inc.
06.2011 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Coached employees through day-to-day work and complex problems.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints.
- Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
- Coordinated with human resources department to handle payroll and personnel databases.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Built strong relationships with customers through positive attitude and attentive response.
- Trained, motivated and guided on-boarding members.
- Created staff schedules, approved requested time off and updated reports.
Data Entry Clerk
Vignola Hospitality Resources International
06.2007 - 06.2011
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
Education
High School Diploma -
Helias Catholic High School
Jefferson City, MO05.2010
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Schedule Coordination
- Document Management
- Microsoft Office
- Database Management
- Multitasking and Organization
- Documentation and Recordkeeping
Timeline
Web Products Coordinator
One Call Concepts, Inc.
06.2011 - Current
Data Entry Clerk
Vignola Hospitality Resources International
06.2007 - 06.2011
High School Diploma -
Helias Catholic High School
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