Catherine A. Gamble
Cincinnati,OH
Summary
Experienced service-oriented professional with a background in non-profit, corporate, government, military, and public education. An exceptional planner and organizer. A collaborative individual who is adaptable and communicative.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Butler & Hamilton County Public Schools
Butler & Hamilton, OH
02.2025 - Current
- - Successfully manages classrooms for grades K-12, delivering lesson plans across various subjects.
- - Quickly adapts to different teaching styles and requirements of each school.
- - Collaborates with school administrators, support staff and other teachers as needed.
- - Fosters an encouraging learning environment by establishing a positive rapport through effective behavior and transformational leadership techniques.
Customer Relations Manager
Wright Patterson AFB
Dayton, OH
10.2020 - 02.2022
- - Spearheaded the development and implementation of new customer support policies and quality standards resulting in improved customer satisfaction.
- - Led and supervised a four-person team to carry out the implementation and processing of sixteen customer support programs for civilians, active duty, retirees, and reservists.
- - Trained staff in multiple areas of development to include performance strategies, establishing positive customer rapport, and team building techniques.
- - Coordinated and conducted newcomers’ briefings for all new personnel.
Training & Development Program Manager
Wright Patterson AFB
Dayton, OH
02.2018 - 10.2020
- - Designed and implemented training programs and materials for over three hundred students.
- - Conducted training/briefings for students on policies, procedures and programs, military customs and courtesies, rank structure and chain of command.
- - Continuously assessed training programs for process improvement opportunities.
- - Managed multiple training initiatives while adhering to the perimeters of deadlines and allotted budget.
- - Effectively communicated with various stakeholders while making data driven decisions.
- - Designed, wrote, and distributed monthly newsletters to students and key stakeholders via Constant Contact.
- - Trained students virtually and onsite via Microsoft Teams and Kahoot etc.
Corporate Recruiter
Kroger Company
Cincinnati, OH
03.2016 - 02.2018
- - Pre-screened all applicable candidates, forwarding selections to hiring manager.
- - Consulted with hiring managers to identify company needs to recruit the most qualified talent.
- - Used modern recruitment tools including social media by posting content and responding to inquiries and comments.
- - Support management in developing and implementing personnel policies and procedures.
- - Managed candidate activity and moved through hiring pipeline by use of the Applicant Tracking System (ATS).
Onboarding Specialist
Kroger Company
Cincinnati, OH
02.2015 - 02.2016
- - Explained job duties, and expectations to potential candidates.
- - Created and maintained organizational chart for senior leadership using Visio software.
- - Facilitated communication between applicants and department heads.
- - Entered hours for employee payroll, including Paid-Time-Off, in Raisor’s Edge software.
- - Scheduled and conducted new hire drug testing.
- - Prepared and submitted all new hire employee state mandated documents to include W2 forms and I9s.
Program Coordinator
Ohio River Valley Women’s Business Council
Cincinnati, OH
02.2014 - 02.2015
- - Created and maintained editorial schedule and content for website via Constant Contact.
- - Represented the council via speaking engagements throughout West Virginia, Kentucky, and Ohio.
- - Managed key volunteer groups in support of council initiatives and events.
- - Coordinated annual conference securing sponsorships with major organizations and companies throughout three states.
Executive Assistant to the CEO
Cincinnati Public Radio
Cincinnati, OH
03.2008 - 02.2014
- - Served as liaison between twenty-one board members and the CEO.
- - Transcribed Minutes for monthly board meetings including editing assembling and distributing all board mailings.
- - Assisted with the processing invoices, accounts receivable and payables.
- - Planned annual board meeting and coordinated off-site event.
Education
Master of Education - Adult Learning And Organizational Leadership
Park University
Parkville, MO12-2021
Associates - Human Resources
Community College of the Air Force
Dayton, OH06-2018
Bachelor of Arts - Communications, Concentration – Public Relations
Miami University
Oxford, OH08-2011
Skills
- Project Coordination
- Training & Development
- Applicant Tracking Systems
- Microsoft Office
- Customer Service
- Event Planning
Accomplishments
- Enhanced student learning with [strategy].
- Managed [Subject and level] classroom for [extended timeframe].
- Brought about [results] though [actions].
- Brought about [Results] through [Actions].
- Completed extra training to further help students under care.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of ten staff members.
Certification
- Kroger Leadership Award
- Air Force Achievement Medal
- TESOL Certificate (In progress)
- Civilian Leadership Program
Additional Activities
Actively studying Spanish conversational language. Basic level (current).
Timeline
Substitute Teacher
Butler & Hamilton County Public Schools
02.2025 - Current
Customer Relations Manager
Wright Patterson AFB
10.2020 - 02.2022
Training & Development Program Manager
Wright Patterson AFB
02.2018 - 10.2020
Corporate Recruiter
Kroger Company
03.2016 - 02.2018
Onboarding Specialist
Kroger Company
02.2015 - 02.2016
Program Coordinator
Ohio River Valley Women’s Business Council
02.2014 - 02.2015
Executive Assistant to the CEO
Cincinnati Public Radio
03.2008 - 02.2014
Associates - Human Resources
Community College of the Air Force
Bachelor of Arts - Communications, Concentration – Public Relations
Miami University
Master of Education - Adult Learning And Organizational Leadership
Park University