Catherine A. Greenia
North Syracuse,New York
Summary
Self-motivated professional with a strong work ethic who is well-organized and efficient. Analytical and critical thinking skills. Demonstrates ability to identify, propose and initiate solutions for process and organizational improvement. Multi-tasker who can handle multiple projects and meet deadlines without compromising quality.
Overview
35
35
years of professional experience
Work History
Supervisor, Deposit/EDI Remittance Team
Aspen Dental Management Inc.
12.2020 - Current
- Oversee daily operations of the departments, ensuring smooth workflow and timely completion of tasks.
- Daily bank deposit reconciliation to database and monthly reconciliation reporting.
- Review of ACH deposits, ensure proper posting and tracking of auto posting % to decrease manual efforts.
- Collaborate with other departments to achieve organizational goals, fostering teamwork across various functions.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Cash Applications Manager
Crouse Health Hospital
01.2016 - 08.2020
- Oversaw daily operations for processing bank deposits and posting all incoming facility revenue.
- Review of payor accounts ensuring appropriate reimbursement based on payer contract, applying adjustments when necessary.
- Mail processing, sorting out checks and and scanning of correspondence to document management systems.
- Processing of cash deposits, bank change orders and petty cash for internal departments.
- Achieved timely processing of incoming payments by efficiently allocating tasks among team members.
- Reconciliation of 3 bank accounts, postings to 3 accounting systems and reconciling to GL.
- Reconciliation of 5 Merchant Accounts, contact person for merchant processor.
- Reconciliation of department petty cash banks.
- Daily and monthly reporting of cash to senior leadership as well as forecasting and reporting on KPI.
- Work with Insurance and governmental payors in application process of establishing EFT deposits with ERA files.
- Quarterly preparation and timely filing of Medicare Credit Audits.
- Research and resolving patient and payor credits including unallocated payments.
- Refund approvals and processing check requests to AP.
- Knowledgeable in PCI compliance, assisted with yearly staff compliance education.
Cashier Supervisor
Crouse Health Hospital
01.2008 - 01.2016
- Oversaw daily operations of Cashier Department responsible for processing/posting all incoming facility revenue.
- Daily and monthly reconciliation of bank deposits, cash posted to patient accounting system and general ledger.
- Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.
- Daily and monthly reporting of cash to senior leadership as well as forecasting and reporting on KPI.
Patient Access/Cashier Supervisor
Crouse Health Hospital
01.1998 - 01.2008
- Oversaw daily operations of multiple outpatient registration entry points.
- Oversaw daily operations for processing and deposit of all incoming facility revenue, reconciliation to accounting systems.
- Responsible for ensuring appropriate capture of patient demographics, insurance information and securing authorization requirements.
- Monthly cash collections reconciliation of outsourced physician billing company.
Self-Pay/Bad Debt Supervisor
Crouse Health Hospital
01.1995 - 01.1998
- Oversaw daily operations of A/R, responsible for inpatient/outpatient self-pay collections including accounts in bad debt status.
- Final review of accounts for transfer to to bad debt collection and legal referral.
- Reconciliation of bad debt payments for account resolution.
Patient Account Rep
Crouse Health Hospital
01.1990 - 01.1995
- Self-pay A/R collections and financial counseling including securing applications for NYS Medicaid.
- Reconciliation and reporting of charity care adjustments to NYS.
- Credit Balance Audits.
- Research of A/R accounts to resolve both patient and payor credit balances.
- Completed appropriate adjustments or payment transfers and processed refunds if applicable to A/P department.
Education
High School Diploma -
North Syracuse High School
North Syracuse, New YorkSkills
- MS 365
- Relay Health
- Soarian Financials
- Medent
- Lawson
- HDX
- Health Pay 24
- Kronos
- Epicor Document Management
- Workday
Timeline
Supervisor, Deposit/EDI Remittance Team
Aspen Dental Management Inc.
12.2020 - Current
Cash Applications Manager
Crouse Health Hospital
01.2016 - 08.2020
Cashier Supervisor
Crouse Health Hospital
01.2008 - 01.2016
Patient Access/Cashier Supervisor
Crouse Health Hospital
01.1998 - 01.2008
Self-Pay/Bad Debt Supervisor
Crouse Health Hospital
01.1995 - 01.1998
Patient Account Rep
Crouse Health Hospital
01.1990 - 01.1995
High School Diploma -
North Syracuse High School
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