Catherine A. Narvaez

• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Transported individuals to events and activities, medical appointments, and shopping trips.

• Provided clerical support to company employees by copying, faxing, and filing documents.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Safeguarded sensitive information by implementing strict confidentiality protocols in the handling of documents and communications.
• Responded to inquiries from callers seeking information.

Implemented engaging activities that encouraged students to apply religious concepts to real-life situations.

• Utilized various teaching methods to accommodate diverse learning styles within the classroom setting.
• Organized events such as field trips or guest speakers to provide students with unique opportunities for experiential learning related to religious studies.

• Implemented differentiated instruction strategies for students with varying abilities, fostering an inclusive classroom environment.
• Promoted critical thinking skills by incorporating problem-solving activities into daily lessons.
• Upheld classroom routines to support student environments and maintain consistent schedules.

• Built strong relationships with students, parents, and colleagues to promote a positive learning environment.
• Provided individualized support for struggling students by offering extra help sessions and modifying lesson plans to suit their needs.
• Developed creative lesson plans that catered to diverse learning styles, ensuring all students had equal opportunities for success.
• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Supervised lunchroom and recess activities.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Scheduled appointments and conducted follow-up calls to clients.
• Entered data into system and updated customer contacts with information to keep records current.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

• Established a positive learning environment through effective classroom management strategies and clear expectations.
• Increased overall class participation by implementing group projects and collaborative learning techniques.
• Contributed to curriculum development by collaborating with colleagues on lesson planning and resource sharing.
• Enhanced student comprehension by utilizing visual aids, multimedia presentations, and hands-on activities in lesson plans.
• Participated in professional development workshops, conferences, and seminars to stay current on best practices in religious education teaching methodologies.
• Maintained accurate records of student attendance, grades, and progress reports while ensuring confidentiality of sensitive information.

• Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
• Reconciled end-of-day reports to determine accurate billing and payment processing.
• Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
• Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
• Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.