Catherine Antonio
Pharr
Summary
Proven ability to enhance guest engagement and streamline operations, ensuring compliance and efficiency. Bilingual and highly reliable, I excel in teamwork, problem-solving, fast and slow paced environments, consistently improving customer satisfaction. An ability to quickly adapt to situations and challenges.
Overview
5
5
years of professional experience
Work History
Server, Bartender, To Go Specialist
Olive Garden
02.2024 - Current
• Attended guests
• Prepared drinks
• Safety and compliance
• Ensured time and accuracy goals
Team Member
GO Car Wash
08.2023 - 02.2024
- Operated wash equipment
- Maintained cleanliness and organization of work areas
- Worked on upselling
- Provided exceptional service in a fast-paced environment
Cashier
Burlington
03.2023 - 12.2023
- Operated point-of-sale system
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Maintained accurate cash drawers
Team Member
Whataburger
06.2021 - 10.2022
- Streamlined workflow processes
- Collaborated with team members to improve customer satisfaction ratings consistently.
Education
Vocational Nursing
South Texas College
McAllen, TXHigh School Diploma -
Hidalgo Early College High School
Hidalgo, TX05.2023
Skills
- Strong work ethic
- Cash handling
- Guest engagement
- Strong multitasking
- Highly reliable
- Customer service
- Teamwork and collaboration
- Problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server, Bartender, To Go Specialist
Olive Garden
02.2024 - Current
Team Member
GO Car Wash
08.2023 - 02.2024
Cashier
Burlington
03.2023 - 12.2023
Team Member
Whataburger
06.2021 - 10.2022
Vocational Nursing
South Texas College
High School Diploma -
Hidalgo Early College High School