Catherine Bacon, LMSW
Stamford,CT
Summary
Conscientious and highly organized professional with extensive experience advocating for social and emotional well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring seniors and their families to navigate through the challenges of this chapter of their life.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Resident Relations Director
Atria Senior Living
08.2020 - Current
- Works well in a team setting, providing support and guidance to other departments as it relates to more challenging residents and family members.
- Participates in team projects, demonstrating an ability to work collaboratively and effectively.
- Streamlined the move-in process by coordinating with various departments and ensuring timely completion of tasks as well as providing moving resources to new residents and their families.
- Educates new residents on community rules and regulations, ensuring smooth integration into the community environment upon move in. Provides follow up check-ins to ensure resident is adjusting smoothly.
- Assists in the development and implementation of resident orientation programs, creating a welcoming environment for new residents.
- Established strong relationships with local moving companies and move managers.
- Serves as a resident advocate by addressing concerns and provided supportive solutions to residents and their families.
- Performs resident evaluations as required by state regulations and/or Atria policy.
- Supports atria guidelines and state regulations for admission and retention of residents.
- Assists residents and families with accessing services within Atria and the outside community.
- Discharge planning and assistance with the move out process.
- Participates in development and implementation of each resident’s individual service plan.
- Communicates with other members of the management team to ensure coordination of services to residents.
- Documents case management notes in residents’ files as necessary.
- Supports the sales and marketing team by participating in tours and internal and external events.
- Coordinates the twice a month "Resident Needs Review" to ensure all residents are receiving the appropriate support and services to help them maintain their highest quality of life.
- Curates the monthly art exhibits and wine reception featuring the artwork of a local artist.
- Facilitates a twice a month "Transitions as we Age" support group for residents.
Social Worker
Waveny Care Center
03.2012 - 07.2020
- Served as the primary social worker for the "Memory Care Unit" as well as a discharge planner for short term rehab patients; maintaining an average caseload of 55- 60 residents and patients.
- Coordinated timely discharges by effectively communicating with physicians, nurses and rehab services.
- Implemented the development of a "Snoezelen Room" for residents who were living with dementia.
- Facilitated a twice a month "Caregiver Support Group" in collaboration with Alzheimer's Association
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Chaired an interdisciplinary committee to identify various ways to enhance and improve the type of care and support offered to residents living in the Memory Care Unit.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for patients/ residents.
- Supervised interns, providing direction on best practices in social work and contributing to their professional growth as practitioners.
- Updated client documentation for accurate, compliant and current records per the State of CT and Federal regulatory guidelines and requirements.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Communicated with referral providers about new referrals and verified receipt of necessary information prior to arrivals.
- Managed complex cases involving multiple medical issues or psychosocial challenges by utilizing critical thinking skills and professional expertise in discharge planning processes.
- Completed psychosocial evaluations and needs assessments.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Developed and maintained strong relationships with community resources for successful referrals.
- Led and participated in interdisciplinary team meetings to coordinate care for clients.
- Administered assessments to identify clients' needs and establish treatment plans.
- Conducted annual "Resident Rights" and "Abuse and Neglect" inservices for staff.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Worked effectively in fast-paced environments.
Therapeutic Foster Care Clinician
Boys & Girls Village, Inc
01.2002 - 01.2005
Extended Day Treatment Clinician
Boys & Girls Village, Inc
01.2000 - 01.2002
Public Defender Social Worker
Milford Superior Court, The Office of the Public Defender
01.1999 - 01.2000
Family Reunification Therapist
Catholic Family Services
01.1997 - 01.1999
Residential Counselor
The Women’s Center of Greater Danbury
01.1997 - 01.1998
Adolescent Counselor
Corner Stone of Eagle Hill
01.1997 - 01.1998
Education
Masters Degree in Clinical Social Work, Specialization in Children & Families -
Fordham University
Tarrytown, NY01.2000
Bachelor of Arts in Social Work, Minor in Art -
Western Connecticut State University
Danbury, CT05.1997
Skills
- Client Advocacy
- Quality Assurance
- Psychosocial assessment
- Elder Care Knowledge
- Crisis Intervention
- Client Needs Assessment
Certification
- LMSW license, State of CT, License # 2083
Timeline
Resident Relations Director
Atria Senior Living
08.2020 - Current
Social Worker
Waveny Care Center
03.2012 - 07.2020
Therapeutic Foster Care Clinician
Boys & Girls Village, Inc
01.2002 - 01.2005
Extended Day Treatment Clinician
Boys & Girls Village, Inc
01.2000 - 01.2002
Public Defender Social Worker
Milford Superior Court, The Office of the Public Defender
01.1999 - 01.2000
Family Reunification Therapist
Catholic Family Services
01.1997 - 01.1999
Residential Counselor
The Women’s Center of Greater Danbury
01.1997 - 01.1998
Adolescent Counselor
Corner Stone of Eagle Hill
01.1997 - 01.1998
Masters Degree in Clinical Social Work, Specialization in Children & Families -
Fordham University
Bachelor of Arts in Social Work, Minor in Art -
Western Connecticut State University
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