Catherine Baeza
Montebello,CA
Summary
Patient-oriented Phlebotomist offering 30 years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures. Detail-oriented Phlebotomist with 30-year track record in painless venipuncture. Comprehensive understanding of infection control and sterilization practices. Successful in teaching nurses and physicians proper venipuncture procedures. Team-oriented Phlebotomist possessing certification in Phlebotomy and BLS. Precise and methodical professional with comprehensive experience in obtaining samples for transfusions and medical testing. In-depth knowledge of medical terminology, infection control procedures and data entry and retrieval. Experienced Phlebotomist bringing 30 years of experience. Expert in venipuncture, capillary puncture and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented in training clinical staff on proper venipuncture techniques. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success.
Overview
3
3
years of post-secondary education
Work History
Microbiology Lab Assistant
Beverly Hospital
Montebello, CA
Sep2004 - Current
- Followed laboratory guidelines for handling biological specimens.
- Maintained clean and fully operational laboratory equipment.
- Applied knowledge of microbiology, chemistry and hematology daily.
- Prepared, processed and analyzed lab samples.
- Reviewed patient data, prepared data reports and signed off on release of information requests.
- Performed various tests on patients to assess needs and medication effectiveness.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Recorded, reported and posted test results using Meditech system.
- Reduced turnaround time on lab results.
Phlebotomist
Beverly Hospital
Montebello, CA
Sep2004 - Current
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Verified collection orders and communicated discrepancies to nurses.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Coordinated in-office and off-site testing for high volume of daily patient samples.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Identified patients using proper procedures prior to specimen collection.
- Processed billing information and collected payments.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Transported specimens following established protocol for temperature and light.
- Interviewed patients and documented details to update and file paperwork.
- Conducted bleeding time tests and updated results into paper or electronic charts.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Labeled patient samples, double-checking all information for accuracy.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Used aseptic techniques to maintain specimen integrity.
- Disposed of used needles in sharps containers to avoid accidental needlesticks.
- Sanitized work area after every patient to prevent contamination and spread of disease.
- Interviewed patients to verify test requisitions and patient identity.
- Properly stored and transported specimens to prevent loss and delays.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Collected blood samples from 50-60 individuals per day, maintaining consistent patient flow.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Built trust and minimized patient discomfort during phlebotomy procedures through communication.
- Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
- Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
- Used multiple electronic medical software, including Meditec and basic word to conduct patient intakes and send correspondence.
- Treated blood-related chronic disorders by performing therapeutic phlebotomy.
- Assisted medical care providers by aiding with routine and specialized procedures, administering medication and performing bodily fluid processing and reference lab tests.
Education
Continuing Education - Phlebotomy
University of California - Los Angeles
Los Angeles, CA 06.2008 -
Some College (No Degree) - Microbioloy
University of Arizona
Tucson, AZ 06.1984 -
Emergency Medical - Microbioloy
Pima Community College
Tucson, AZ 06.1983 -
Skills
Stress managementundefined
Timeline
Continuing Education - Phlebotomy
University of California - Los Angeles
06.2008 -
Some College (No Degree) - Microbioloy
University of Arizona
06.1984 -
Emergency Medical - Microbioloy
Pima Community College
06.1983 -
Phlebotomist
Beverly Hospital
Sep2004 - Current
Microbiology Lab Assistant
Beverly Hospital
Sep2004 - Current
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