Catherine I Baptiste
Miami,FL
Summary
Passionate and creative Senior People Partner with an expertise in recruitment coordination, new hire development, and culture curation . I care deeply about the people within a company and view workplace culture as a community. I’ve been fortune enough to spent my career doing what I love - enriching the overall employee experience in highly competitive online businesses and shaping cultures with progressive people practices.
Overview
5
5
years of professional experience
Work History
People Operations Specialist
Bucket Listers
09.2021 - Current
- Created and maintained job descriptions for all employees, partnered with hiring managers to produce new positions.
- Developed and executed recruitment strategy in a highly competitive employment market, placed more than 55 employees in 2 years.
- Performed annual gap analysis and developed resource planning that aligned with business goals and within operating budgets.
- Selected and integrated companies first ATS, designed internal process and automated candidate flow, improving candidate experience, storing valuable applicant data and organizing candidate pipeline.
- Implemented hiring and selection strategy, incorporating collaborative selection process with standardized rating criteria; trained management on interview process.
- Developed scalable onboarding processes and personalized onboarding plans for all new hires, improving orientation experience and increasing employee productivity.
- Partnered with key stakeholders to develop and execute sales training strategy, reducing ramp period of new sales reps by an average of 2 months.
- Partnered with COS and VPF to introduce quarterly bonus incentive for non-commissioned employees which promoted high performance and execution of core business priorities.
- Created and managed bi-annual employee feedback surveys, implementing programs and broad communications strategies to help drive employee engagement.
- Introduced employee development plans including stretch assignments, cross-training, coaching and career progression which drove employee retention and engagement.
- Maintained diligent and discreet documentation process for any employee related issues.
- Developed and rolled out Employee Handbook for training, management, and new/existing employees.
People & Culture Manager
Somerville Academy
06.2020 - 01.2021
- Partner with hiring managers to effectively onboard new hires to set them up for success in their career with Somerville
- Acted as the go-to person for employees to get guidance or support related to our people practices and systems
- Provided coaching and guidance to people leaders using Somerville's vision and values to help them effectively apply our people practices, particularly around performance feedback, employee relations, and development discussions
- Manage process, data collection, and reporting for various tools and systems used on a daily basis, i.e Greenhouse
- Developed and implemented innovative employee development and engagement initiatives in support of, and in partnership with the business, i.e training programs, culture events, and roundtable discussions, etc
- Partnered with cross-department and cross-functional teams to create and implement process improvements and other special projects as they arose
- Lead quarterly compensation review process
People Operations Associate
The Wing
04.2019 - 05.2020
- Managed recruitment process for new employees, which included posting job openings, reviewing resumes, conducting initial screenings, and coordinating interviews.
- Assisted with onboarding and termination documentation, I-9 verification, employee background checks, and separation documentation
- Audits and reports on timecards, benefits, and other HR programs while recommending corrective action.
- Trained and onboarded new employees and acts as first point of contact for new hires
- Prepares data reports for various functions, including time off, DEI and terminations
- Overall People support to People HQ as needed.
Skills
approach, benefits, budgets, Business administration, leadership coaching, documentation, filing, , FSA, hiring, management training, market, mediation, office, negotiating, organizing, payroll, personnel, Policies, processes, record keeping, recruitment, sales training, staffing, strategy, Strategic, surveys, employee development, vision, workflow
Timeline
People Operations Specialist
Bucket Listers
09.2021 - Current
People & Culture Manager
Somerville Academy
06.2020 - 01.2021
People Operations Associate
The Wing
04.2019 - 05.2020
Similar Profiles
Cole HawkingCole Hawking
Business Development Representative at Bucket ListersBusiness Development Representative at Bucket Listers
Darren SimpsonDarren Simpson
General Sales Manager at ListersGeneral Sales Manager at Listers
Grant SaundersGrant Saunders
Local Business Development Manager at Listers Audi and SkodaLocal Business Development Manager at Listers Audi and Skoda
Babajide AdebayoBabajide Adebayo
VP, Client Success - Alternative Solutions at ICapital NetworkVP, Client Success - Alternative Solutions at ICapital Network
Azanny MartinezAzanny Martinez
Registered Nurse, Emergency Department at Baptist Health Hospital South FloridaRegistered Nurse, Emergency Department at Baptist Health Hospital South Florida