Catherine Barranco
Desert Hot Springs,CA
Summary
Accomplished Property Management Professional with a proven track record for over 20 years, enhancing operational efficiency and maximizing rental income. Expert in tenant relations and California real estate laws, demonstrating exceptional communication skills and a commitment to maintaining high occupancy rates. Skilled in property maintenance and inspections, ensuring compliance with all regulations.
Overview
39
39
years of professional experience
Work History
Property Management Assistant
Utopia
2024.01 - 2024.08
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Generated leads for sales and rental properties through cold calls and referrals.
- Responded to Common Area Maintenance (CAM) inquiries.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Coordinated appointments to show marketed properties.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Completed annual rent calculations using housing database software.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Kept properties in compliance with local, state, and federal regulations.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Maximized rental income while minimizing expenses through effective planning and control.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Property Manager
Desert Properties of Coachella Valley
2016.06 - 2024.01
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with legal counsel to resolve tenant disputes.
- Communicated effectively with owners, residents, and on-site associates.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Maximized rental income while minimizing expenses through effective planning and control.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Completed annual rent calculations using housing database software.
- Coordinated appointments to show marketed properties.
- Kept properties in compliance with local, state, and federal regulations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Responded to Common Area Maintenance (CAM) inquiries.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Generated leads for sales and rental properties through cold calls and referrals.
- Collected and maintained careful records of rental payments and payment dates.
Property Management Coordinator
Acclaim Properties
2003.03 - 2016.06
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Coordinated with legal counsel to resolve tenant disputes.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Communicated effectively with owners, residents, and on-site associates.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Responded to Common Area Maintenance (CAM) inquiries.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Coordinated appointments to show marketed properties.
- Maximized rental income while minimizing expenses through effective planning and control.
- Generated leads for sales and rental properties through cold calls and referrals.
- Kept properties in compliance with local, state, and federal regulations.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Collected and maintained careful records of rental payments and payment dates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
On-Site Property Manager
Indio Historical Society
2002.01 - 2006.03
- Communicated effectively with owners, residents, and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
- Responded to Common Area Maintenance (CAM) inquiries.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Completed annual rent calculations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Kept properties in compliance with local, state, and federal regulations.
- Coordinated appointments to show marketed properties.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Full Time Ministry
Victory Outreach Ministries
2000.01 - 2003.03
- Led programs such as worship, study, fellowship, and service opportunities.
- Organized and led activities designed to promote physical, mental and social development in children such as games, arts and crafts and storytelling.
- Served as great role model for children by teaching how to learn, grow and serve as part of church.
- Maintained appropriate communication with parents regarding child activities and incidents.
- Recruited, trained and supervised new volunteers to assist in both ministry development and general childcare duties.
- Reinforced policies for use of check-in and check-out technology.
- Prepared faith lesson plans and prepared materials for classroom activities.
Psychiatric Technician
State of California Patton State Hospital
1985.03 - 1997.06
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Counseled and mentored clients on substance use and life choices.
- Charted on each patient daily.
- Treated clients and families with respect and dignity.
- Maintained patient records, documenting changes in patient condition.
- Assisted with medication administration and counting and pouring medications.
- Assessed patient progress and reported changes to supervising physician.
- Provided therapeutic activities to assist with patient development.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Administered patient medications and tracked dosages.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Assisted in development of therapeutic activities for patients.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Developed individualized treatment plans for patients in collaboration with mental health professionals.
- Supported patient confidentiality in accordance with HIPAA regulations.
Education
GED -
El Centro High School
El Centro, CAAssociate of Science - Nursing
San Bernardino Valley College
San Bernardino, CANo Degree - California License For Psychiatric Technician
SER Psychiatric Technician Training
El Centro, CASkills
- Property Management, Maintenance, Inspections, Preparing agreements, Lease renewals, rent increases, rent collections
- Exceptional oral and written communication skills
- Tenant relations
- True team player
- Vendor Management
- Database Management
- Valid California driver's license
- Knowledge of California real estate laws
- Real Estate License
- Fair housing mandates
Languages
Spanish
Full Professional
Timeline
Property Management Assistant
Utopia
2024.01 - 2024.08
Property Manager
Desert Properties of Coachella Valley
2016.06 - 2024.01
Property Management Coordinator
Acclaim Properties
2003.03 - 2016.06
On-Site Property Manager
Indio Historical Society
2002.01 - 2006.03
Full Time Ministry
Victory Outreach Ministries
2000.01 - 2003.03
Psychiatric Technician
State of California Patton State Hospital
1985.03 - 1997.06
GED -
El Centro High School
Associate of Science - Nursing
San Bernardino Valley College
No Degree - California License For Psychiatric Technician
SER Psychiatric Technician Training
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