Catherine Bass
Winston-Salem,NC
Summary
Dedicated professional with a proven track record of compassionate communication and efficient time management, demonstrated during my tenure at Walmart. Leveraged strong ethics and problem-solving skills to enhance operational efficiency and support team goals, achieving a significant increase in customer satisfaction. Skilled in both elderly care and records management, I bring a blend of hard and soft skills to meet and exceed employer expectations.
Overview
2025
2025
years of professional experience
Work History
Caregiver
Free Lance
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Cashier
Speedway Gas Station
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Cleaner
John Deere
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
CAP 2 Stocker
Walmart
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Supported store remodel efforts by dismantling old fixtures, assembling new displays, and reorganizing product placement according to updated floor plans.
- Aided in preparing store for inventory counts by conducting pre-count audits, organizing backroom storage, and verifying product labels for accuracy.
- Reduced out-of-stock occurrences with efficient shelf restocking and timely product rotation.
- Increased customer satisfaction by promptly responding to inquiries, providing accurate information, and assisting with locating desired items.
Poll Worker
The Resource Group
09.2024 - 10.2024
- Registered new voters for primary and general elections.
- Increased accuracy in vote counts by meticulously inspecting ballots for proper completion before submission into counting machines.
- Collaborated closely with local authorities to ensure security measures were implemented properly at polling locations throughout Election Day.
- Promoted a positive voting atmosphere by maintaining clean, orderly, and welcoming polling stations.
- Provided excellent customer service to voters, addressing questions and concerns with patience and professionalism.
- Coordinated distribution of essential supplies such as ballots, voting machines, and informational materials to polling stations.
- Assisted voters with disabilities, ensuring equal access to voting processes and equipment.
- Enhanced voter experience by efficiently processing registrations and providing clear instructions.
- Upheld election integrity by verifying voter eligibility according to established guidelines.
- Ensured smooth polling station operations by setting up equipment and organizing materials in a timely manner.
- Maintained accurate voter records by diligently updating the registration database.
- Checked addresses, IDs and registration cards.
- Issued ballots and provided instruction on how to correctly mark choices.
Soldier
Army
06.2011 - 08.2014
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.
Education
High School Diploma - General Studies
South Stokes High School
Walnut Cove, NC05.2011
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
- Basic Housekeeping
- Strong Ethics
- First aid and safety
- Compassionate communication
- Records Management
Timeline
Poll Worker
The Resource Group
09.2024 - 10.2024
Soldier
Army
06.2011 - 08.2014
Caregiver
Free Lance
Cashier
Speedway Gas Station
Cleaner
John Deere
CAP 2 Stocker
Walmart
High School Diploma - General Studies
South Stokes High School
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