Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Catherine Bass

Scottsdale

Summary

Trainer experienced in new hire training and customer service. Delivered efficient and friendly service by utilizing time management, collaboration, and creative problem-solving skills. Supported team confidence and smooth daily operations in fast-paced environments.

Overview

1
1
Language
1
1
Certification
2
2
years of professional experience

Work History

Teen Staff Member

HonorHealth Thompson Peak
06.2025 - Current

I was part of the Honor Health Summer Teen Program at the Thompson Peak location. I worked on the Peri-op Floor and also helped in Food & Nutrition Services. I allotted 57+ hours of summer service that summer. Second year volunteering on hospital peri-op floor and nursing unit. Volunteered 50 more hours, totaling 107 hours of hospital service in 2025-2026.

  • Assisted visitors with directions, registration, and general questions.
  • Stocked the nurses stations
  • VR Therapy for patients

Trainer

Chick-fil-A
01.2025 - Current
  • Trained new team members on Chick-fil-A service standards, station procedures, and guest experience expectations.
  • Coached teammates on front counter, drive-thru, and dining room workflows for consistent service delivery.
  • Guided team members through order accuracy, POS use, and speed-of-service routines.
  • Demonstrated food safety, sanitation, and equipment handling practices to support clean, compliant operations.
  • #1 Chick-Fil-A in the West Coast
    • Order Accuracy, Speed of Service, Customer Satisfaction
    Rookie of the Year Award Winner 2025

Education

High School Diploma -

Xavier College Preparatory
Phoenix, AZ
05-2027

Associate of Science -

Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ
05-2027

Skills

  • New hire training
  • Planning and coordination
  • Time management
  • Leadership qualities
  • Customer service
  • Creative problem solving
  • Collaboration

Certification

  • First Aid/CPR Certified

Languages

Spanish
Professional Working

Timeline

Teen Staff Member

HonorHealth Thompson Peak
06.2025 - Current

Trainer

Chick-fil-A
01.2025 - Current

High School Diploma -

Xavier College Preparatory

Associate of Science -

Maricopa Community Colleges, Rio Salado Community College
Catherine Bass