Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Belnap

Phoenix,AZ

Summary

Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Overview

34
34
years of professional experience

Work History

Gate Agent

Piedmont Airlines
Phoenix, AZ
09.2021 - Current

• Creating and modifying flight itineraries

•. Changing seat assignments

•. Making boarding announcements

•. Assisting passengers with special requests and needs

•. Communicating important information to passengers regarding delays or cancellations due to weather or mechanical issues

•. Operating the passenger boarding bridge

Football Team Mom

Desert Vista Football Boosters
Phoenix, AZ
03.2019 - 01.2020

Responsible for assisting head varsity football coach in all facets of communication with players and parents.

Compiled database with all varsity player information, including matriculation and family contact information.

Sent weekly emails and Reminds with critical team updates.

Organized and distributed 7 on 7 gear and spirit wear for over 150 players.

Negotiated with local restaurants to provide weekly pre-game meals for all team levels (varsity, jv, and freshman).

Helped Desert Vista Equipment Manager in checking out practice gear to players.

Essential in coordinating parent volunteer positions and sign ups.

Chaired sale of Thunder cards, helping team bring in $30,000 to pay for travel and other expenses.

Concessions Manager

Desert Vista Football Boosters
Phoenix, AZ
05.2018 - 01.2019

Responsible for all facets of opening, running and closing concession stand throughout football season.

Set up and cleaning in beginning of season. Meeting with vendors to set up machines, winterize equipment and purchase supplies.

Taking inventory of supplies and analyzing needs for the week.

Research costs to find greatest savings and purchase accordingly.

Reviewed and set all pricing to ensure profit margin on all sales.

Managed ice machine use to ensure adequate supply for all needs.

Vital in researching and purchasing tablets to run point of sales program. Leading to accuracy in sales and allowing tracking of sales for the season.

Set up and maintained SignUp Genius for all concession volunteers.

Compiled a comprehensive notebook with all concessions guidelines and processes to pass on to next concessions managing team.

President

Altadena Middle School Band Boosters
Phoenix, AZ
05.2014 - 05.2016

Founding member of Altadena Band Boosters.

Instrumental in developing By Laws for Booster organization and activities.

As President of Altadena Band Boosters I set agendas and ran all of the meetings.

Researched and organized fundraisers.

Successfully raised funds to be able to purchase four new tubas and two euphoniums for the band program.

Negotiated prices and purchase of new instruments as well as filled out appropriate district paperwork to process them into the program.

Worked closely with the band director and parents to create a successful program that still continues today.

Substitute Teacher

Plano Independent School District
Plano, TX
09.2007 - 01.2012

Substituted K-12 in various disciplines, including P.E., Art, Music and Special Ed.

Administrative Assistant

Sears
Holbrook, NY
01.1990 - 12.1992
  • Administrative Assistant to Brand Central Manager.
  • Answered phones, screened calls and handled all department complaints.
  • Assisted Manager as needed.

Education

Bachelor of Arts - Music Education

CW Post/Long Island University
Brookville, NY
05-1993

Skills

  • Good Verbal & Written Communicator
  • Organized
  • Good Time Management
  • Detail-Oriented
  • Multitasker

Timeline

Gate Agent

Piedmont Airlines
09.2021 - Current

Football Team Mom

Desert Vista Football Boosters
03.2019 - 01.2020

Concessions Manager

Desert Vista Football Boosters
05.2018 - 01.2019

President

Altadena Middle School Band Boosters
05.2014 - 05.2016

Substitute Teacher

Plano Independent School District
09.2007 - 01.2012

Administrative Assistant

Sears
01.1990 - 12.1992

Bachelor of Arts - Music Education

CW Post/Long Island University
Catherine Belnap