Catherine Bendeck
Somerville,MA
Summary
13 + years in Home Health care as a Case Manager/RN. Experienced with Oasis, working with implementing services, communicating with Physicians, Case Managers, coworkers, family members and cross functional teams involved in patient care. Experience with delivering care to diverse patient groups, acute diagnoses, chronic diseases, and acute conditions. Ensuring cultural sensitivity to all patients and delivering effective communication. Ensuring that all resources are in place for patients to succeed. Compassionate Case Manager experienced Home environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
16
16
years of professional experience
Work History
Case Manager/ Vna of Boston/vna Care Network
vna of boston/vna care network
07.2017 - Current
- Proficiency in Oasis, use of HCHB software
- Caseloads with patients covering Cambridge area.
- Ability to triage visits, recognize patient emergencies, and planning day according to patients' needs.
- Flexibility to change scheduling based on patients' needs
- Ensuring appropriateness of recertifications, admissions, discharges
- Verification of insurance, doctors, medications, and documenting when changes occur.
- Ensuring that productivity is met, and all tasks are done timely.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Case Manager RN/ Vna of Arlington
Vna of arlington
06.2016 - 01.2019
- Proficiency in Oasis, use of McKesson software
- Assessment of patients needs, teaching heath education, referral to resources, safety in homes, appropriateness of home care initiation.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
Team Leader RN/ /Pathways Home Health Care
Pathways Home Health Care
03.2015 - 01.2019
- Oversaw scheduling of admissions, assignments, approving orders through HCHB system
- Teaching of case management, skills, oasis, and ways for nurses to improve
- Knowledge of admissions, resumptions of care, recertification's, discharges and visits
- Use of PDGM, case conferencing with care team and supervisor on multiple cases
- Assessing continuously for appropriateness of continued visits, efficacy of teaching/education
- Preparing patients for discharge by ensuring all teaching has been done, notifications given to patient prior to discharge.
Case Manager RN/ Steward Home Care
Steward Home Care
01.2012 - 03.2015
- Case management in home setting
- Management of chronic diseases in home setting
- Education to family members, and patient
- Collaboration between all team members and pt's doctors/case managers
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Registered Nurse/ Tufts Medical Center
Tufts Medical Center
03.2011 - 06.2011
- Infectious disease floor
- Ability to select appropriate PPE for various types of infectious diseases
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Educated family members and caregivers on patient care instructions.
Case Manager RN
Physicians Homecare
09.2010 - 06.2011
- Coordinated multidisciplinary team meetings regularly to discuss complex cases, share best practices, and develop collaborative solutions for challenging patient situations.
- Conducted comprehensive assessments to identify patient risks, establish baseline health status, and determine appropriate intervention strategies.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Registered Nurse/Sutton Hill Center
Sutton Hill Center
04.2008 - 12.2010
- Skilled rehab nurse
- Proficiency with IVs, catheters, trach care, g-tubes, medication administration, wound care, death pronouncements, palliative and end of life care
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Registered Nurse/ Cardiac Med-Surg/ Lahey Clinic
Lahey Clinic
11.2008 - 01.2010
- Cardiac floor treating patients with Afib, MI, Ablations, post cardiac surgical procedures.
- Administration of medications, IV medications, Blood transfusions
- Advocacy for patients for multiple needs
- Ability to recognize emergencies and how to act on them.
- Managed patients recovering from medical or surgical procedures.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Education
BSN in Nursing -
University of Southern Maine
Portland, ME01.2007
Bachelor of Science - Psychology
University of Massachusetts Lowell
Lowell, MA01.2004
Skills
- Case Management
- Care Coordination
- Patient support
- Chronic Disease Management
- Critical Thinking
- Problem Resolution
Timeline
Case Manager/ Vna of Boston/vna Care Network
vna of boston/vna care network
07.2017 - Current
Case Manager RN/ Vna of Arlington
Vna of arlington
06.2016 - 01.2019
Team Leader RN/ /Pathways Home Health Care
Pathways Home Health Care
03.2015 - 01.2019
Case Manager RN/ Steward Home Care
Steward Home Care
01.2012 - 03.2015
Registered Nurse/ Tufts Medical Center
Tufts Medical Center
03.2011 - 06.2011
Case Manager RN
Physicians Homecare
09.2010 - 06.2011
Registered Nurse/ Cardiac Med-Surg/ Lahey Clinic
Lahey Clinic
11.2008 - 01.2010
Registered Nurse/Sutton Hill Center
Sutton Hill Center
04.2008 - 12.2010
BSN in Nursing -
University of Southern Maine
Bachelor of Science - Psychology
University of Massachusetts Lowell
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